Tata Docomo — tata docomo broadband connection

Address:

Karnataka

This is regarding bill payment of account no[protected] .
First is the policy of closure of the account from logging the call. It is 10 days period which is unfair. We should pay only usage charges and not the delay in closure of account.
Second
At the last month of clsoing this account the local representative assured us that he will get out account closed and we need not bother.
After calling him in subsequent weeks he stopped picking our calls itself. Then we contacted the customer care to close our account and now we are getting calls from customer care and legal department of TATA DOCOMO to pay our bill amount to avoid legal action.

This complaint is to make people aware of the wrong policies of closure and the unhelpful and non cooperative nature of the representatives.