Tata Docomo — Tata DOCOMO Day LOOTING with IVR & OBD

Address:Bangalore, Karnataka

Yesterday I have some 58 Rs currency in my mobile. Suddenly I got a msg from 50202, that I have subscribed for GIRL ZONE @ Rs 30 for 30 days through IVR - Interactive Voice Response. In another few hours, I got an another msg saying that, you have subscribed for Cricket alerts @ 28 Rs for 28 days!

To notify everyone, I never give ok option for OBD - On-Board Diagnostics messages. I also receive calls from Tata DOCOMO's IVR. Even for that, simply without listening the voice, I will disconnect the call.

Already, I have complained here with same kinda issues twice. Just without the customers knowledge or permission, simply there are activating some services, whenever we have currency in mobile with more than 50 Rs.

Its a day looting job. DOCOMO can't understand this!!! DOCOMO, do wants to loose your reputation online??? Frustrated with your service, again there is only poor network in Bangalore. Better, I need to change my mobile operator through MNP i guess!

My DOCOMO no:[protected]
Alt no: [protected]
Email ID: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per our discussion, please be inform that we have refunded your amount with the docket number ABAL[protected] on 16-Apr-2013.


Thanks and Regards,
Customer care,
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information