[Resolved]  Tata Docomo — Tata docomo dive in

Address:Meerut, Uttar Pradesh

Tata docomo's dive in service is worthless and ridiculous. I have lost 100rs in just two days. When i called to customer care they said that you have visited divein. I had not click or visit any such link knowingly, when i checkedout my phone settings i found that my home page was tatadocomo.divein by default although my acces point was tatadocomo.internet. It's atrocious that you are charged such a huge amount just for clicking on a default homepage or pressing '0' for a while. Tata docomo should stop this kind of tactics to deduct its customer's hard earned penny. I mean you can't charge 49 rs just because someone has opened a homepage you set by default in your setting. It shows how tata docomo cheats its customers, no one asks for dive in settings but they sent it with the internet settings to do this kind o[censored]nfair deductions. Even if you change the accespoint remember that that your homepage would not be airtellive like good and free it will be tatadocomo.divein the most [censored]g bad homepage someone has ever seen. Same on you tata docomo for cheating customers by using divein. If you still have some self respect towards your customer please stop divein or sending its settings without asking, make a new homepage which would be free for surf like other service providers. Thank you.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information