Tata Docomo — Tata docomo RC250 3g not working

Address:Haridwar, Uttarakhand

Dear sir
On 17-march-2013 I was recharged 250 to get
unlimited 3g,
now I got 222.51 balance as
they mentioned in the plan but the unlimited
3g data
is not enabled.
l hv tryied to call tata docomo custmer care,
but I find that they blocked my call,they blocked me when i complaint a unknown balance deduction problem a few months ago
because they don't want to hear my complaints and whenever i recharge they deduct my balance i don't why...
l want my deduct balance back and no more
dduction any more,and i want my unlimited 3g plan enabled.
my docomo no is [protected],
and my. Rs 212.50 balance validity is showe for
only 17 april,2013.
pls sir pls fix this problem as soon as
possible.
hiren
email id ([protected]@gmail.com).
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Tata Docomo Telecom — 250 rs unlimited 3g not working,i have balance in my account

Dear sir
On 17-March-2013 I was recharged 250 to get unlimited 3g,
now I got 222.51 balance as
they mentioned in the plan but the unlimited 3g data
is not enabled,even my 2g is not working.
l hv tryied to call tata docomo custmer care,
but I find that they blocked my call,
bucaus they have no excuse about this,
l want my unlimited 3g they mention in the plan.
my docomo no is [protected],
and i have Rs 212 balance in my account.
pls sir pls fix this problem as soon as possible.

Hiren
email id ([protected]@gmail.com)
hey!!! i am very very happy my problem is now resolved...
thanku docomo
hey!!! i am very very happy my problem is now resolved...
thanku docomo
Dear Mr.Parmar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr.Parmar,

We are glad that your issue has been resolved. In future, should You require any assistance, we request You to call Tata DOCOMO helpline or visit the live chat link http://bit.ly/24x7LiveChatSupport . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Parmar,

We would like to inform you that your recharge of Rs. 250/- was successful and your 3G unlimited data is valid till 16-04-13.

We tried to speak to you personally on your alternate number [protected] to understand your concerns regarding 3G data however, we were unable to contact you, since your call was not reachable.


You can write to us on [protected]@Tatadocomo.com.

Please visit our website www.tatadocomo.com for more information.

Thanks and Regards,
Customer care,
Tata Docomo.

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