Tata Docomo — UNFAIR BALANCE DEDUCTION, RECHARGING SAME PACK TWICE AND VERY BAD CUSTOMER SERVICE | |
,Sir,
I am a user of tata docomo.
My mobile no. is [protected].
I was having rs.127 main balance in my
account on[protected],but after some time i
saw that rs.86 was deducted from my
balance and i didnt received any
msg for such deduction.
I tried calling customer care but it was of no
use.
After some time I received only one message
that rs43 tata on-net pack
has been activated on my number.
Please Note that the balance was deducted
twice but confiramtion
message was received only once.
Why will I activate such pack twice when i
will get the same benefit
by recharging once.
The fault is on your side,so I kindly request
you to deactivate the packs and refund my money
as soon as possible. Was this information helpful? | |
 5 Comments | |
Comments
tata docomo sucks
Reply
this happens frequently...they do it intentionally
the balance deduction date is[protected]
Dear Mr Chaudhary,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally on your number to understand your concerns regarding the refund for multiple recharges of Rs. 43/- issue. However, we are unable to contact you, since your call was not answered.
Hence, we would like to inform you that as per our records we found that the amount of Rs.43/- has been already credited to your account as on 20-SEP-2013 11:47 hrs. We request you to check your account balance by dialing *191*.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concerns regarding the refund for multiple recharges of Rs. 43/- issue. However, we are unable to contact you, since your call was not answered.
Hence, we would like to inform you that as per our records we found that the amount of Rs.43/- has been already credited to your account as on 20-SEP-2013 11:47 hrs. We request you to check your account balance by dialing *191*.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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