Tata Docomo — UNKNOWN SUBSCRIPTION

Address:Ujjain, Madhya Pradesh

SIR,
today i recieved a msj from 543216........ from buddy chat.
when i replied it gave a instant msj that you have not suscribed to buddy chat ,,so you can not enjoy the service..its ok


But after 2 hours i recieved a msg that you have suscribed for buddy chat and deducted rs28 from my main balance of rs29.07 ...
i have not suscribed for any such service ................
kindly see to the matter immdieately,,,my mobile no. is [protected]
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Tata Docomo — UNKNOWN

Some Body Calling in our [protected]
whose means UNKNOWN NUMBER ONLY CALL YESTERDAY IN UNKNOWN NUMBER CAKLL CAME I ATTEND THE NUMBER THEY WAS SINGING SONG I RPLY WHO ARE YOU THEY ARE NOT RESPONDING PLEASE TAKE CARE SIR

BY
T.A.ARUN IAS([protected])
Hi Arun,

Kindly lodge a police complaint at your nearest police station about the aforesaid number then provide us a copy of FIR Report so that we can provide you the details about that number.


Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,


We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
thank you for your services... i have my account credited
Dear Customer,

We tried to speak to you, however we are unable to contact you since your call was not answered. We would like to inform you that balance of Rs .28/- has been deducted for Buddy chat service which is currently active on your mobile.

However, the same has been deactivated as per your request and the amount has been credited in your account on 06-APR-2013 13:30:22 vide docket number ABAL[protected]. Further, we would like to inform you that you can activate and deactivate any Vas service from your end by dialing 155223.


Thanks and Regards,
Customer Care
Tata Docomo.

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