Tata Docomo — unnecessarily deduction of balance

Address: Haryana

every day unnecessarily deduction of balance is being made in my account .
even if i don't do any thing . whenever my Internet connection is active an deduction is made to my account even if i have not used the Internet or opened any site. on contacting to customer care executives firstly they are so rude to talk to the customers and they are always with the same reason of clicking on a paid site. why is this problem only with tata docomo they are always making fool of the customers.. unnecessarily deducting the balance..
my email id is kritigoel22.[protected]@Gmail.com