Tata Docomo — unnecessary deduction | |||
Sir, I being a tata docomo customer(cell no.[protected]) is unsatisfied with their services as on 12-1-13 i have recharged of Rs50 but without my prior permission they have auto-renewed some services at the cost of Rs40. so i want the service provider to return my deductions. thank you Was this information helpful? | |||
11 Comments | |||
Comments
All Telecom Providers resort to unethical practices such as Activation of Value Added Services without informing the subscriber, let alone taking his/her approval.
When asked, all telecom providers state that subscriber has activated such services which is a lie.
All citizens of this country need to unite against such illegal pracetices as TRAI is toothless and will not help much.
When asked, all telecom providers state that subscriber has activated such services which is a lie.
All citizens of this country need to unite against such illegal pracetices as TRAI is toothless and will not help much.
Tata Docomo — Automatic Deduction of unnecessary subscription charges.
Hi,I am raising this complaint against TATA DOCOMO company whose sim card I am using.These guys are unecessarily charging for the services which we have'nt subscribed at all.In last 3 days Rs.90 has been deducted from my account without my approval or consent.And when asked to resolve the issue they say that the database is not updated.This is seriously not done.So kindly request you to look into this issue ASAP.My mobile number is [protected].
Regards,
Ms Jain.
mail sent on 21st march, reminder on 20th may for unwanted deduction .ag SMS sent by docomo agst.SMS no 53300. matter solved with refund of deducted amt. yet the weekly deduction is done till date. complain done ag on 30th may . matter solved and on 4th june request no GABC12018271 with refund of amount .But the same was deducted again on 6th jun 12 at 12.57pm. today again deduction sms received at 16.08 . CELL NO [protected]
MERA NAM DAKSHRAJ THADHLANI HAI AUR MERA MOBILE NUMBER [protected] HAI.
MERE IS NUMBER PAR DATED 11-JUNE-12 KO MAIN A/C BALANCE ME SE RUPEES 19.50 KA UNNECESSARY DEDUCTION HUWA HAI. JISKI MAINE CUSTMER CARE ME COMPLAIN KARNI CHAHI MAGAR MERE 15-20 BAR 121 DIAL KARNE KE BAD BHI MERI REPRESENTATIVE SE KOI BAT NAHI HO PAI. PLEASE UCHIT KARYAWAHI KARTE HUWE MERA UNNECESSARY KIYA HUWA RS. 19.50 DEDUCTION MERE MAIN BALANCE ME ADD KIYA JAYE.
MERE IS NUMBER PAR DATED 11-JUNE-12 KO MAIN A/C BALANCE ME SE RUPEES 19.50 KA UNNECESSARY DEDUCTION HUWA HAI. JISKI MAINE CUSTMER CARE ME COMPLAIN KARNI CHAHI MAGAR MERE 15-20 BAR 121 DIAL KARNE KE BAD BHI MERI REPRESENTATIVE SE KOI BAT NAHI HO PAI. PLEASE UCHIT KARYAWAHI KARTE HUWE MERA UNNECESSARY KIYA HUWA RS. 19.50 DEDUCTION MERE MAIN BALANCE ME ADD KIYA JAYE.
MY PREVIOUS COMPLAINT ON DATED 12-JUNE-12 & AFTER 24 HOURS RESULT NO ACTION CONDITION AS IT SO I REPEAT MY COMPLAINT
MERA NAM DAKSHRAJ THADHLANI HAI AUR MERA MOBILE NUMBER [protected] HAI.
MERE IS NUMBER PAR DATED 11-JUNE-12 KO MAIN A/C BALANCE ME SE RUPEES 19.50 KA DEDUCTION HUWA HAI. JISKI MAINE CUSTMER CARE ME COMPLAIN KARNI CHAHI MAGAR MERE 15-20 BAR 121 DIAL KARNE KE BAD BHI MERI REPRESENTATIVE SE KOI BAT NAHI HO PAI. PLEASE UCHIT KARYAWAHI KARTE HUWE MERA UNNECESSARY KIYA HUWA RS. 19.50 DEDUCTION MERE MAIN BALANCE ME ADD KIYA JAYE.
MERA NAM DAKSHRAJ THADHLANI HAI AUR MERA MOBILE NUMBER [protected] HAI.
MERE IS NUMBER PAR DATED 11-JUNE-12 KO MAIN A/C BALANCE ME SE RUPEES 19.50 KA DEDUCTION HUWA HAI. JISKI MAINE CUSTMER CARE ME COMPLAIN KARNI CHAHI MAGAR MERE 15-20 BAR 121 DIAL KARNE KE BAD BHI MERI REPRESENTATIVE SE KOI BAT NAHI HO PAI. PLEASE UCHIT KARYAWAHI KARTE HUWE MERA UNNECESSARY KIYA HUWA RS. 19.50 DEDUCTION MERE MAIN BALANCE ME ADD KIYA JAYE.
Hi DAKSHRAJ,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO
Dear Dakshraj,
The amount of Rs.16 has been deducted due to the service Event:Top 8 games activated. To deactivate the service dial tollfree number155223
Thanks and Regards
Customer Care
Tata DOCOMO
The amount of Rs.16 has been deducted due to the service Event:Top 8 games activated. To deactivate the service dial tollfree number155223
Thanks and Regards
Customer Care
Tata DOCOMO
MY NAME IS DAKSHRAJ THADHLANI & MY MOBIL NUMBER IS [protected]
MERE NUMBER PAR RS. 13.14 KA UNNECESSARY DEDUCTION HUWA HAI JISKI COMPLAINT MAINE DATED 04-OCT-2012 KO KATNI (M.P.) LOCAL CITY DISTRIBUTER SE KI. JISNE KI MERE SAMNE CUSTMER CARE ME CALL KI AUR JISKO KAHA GAYA KI WITHIN 4 HOURS ME UNNECESSARY KIYA HUWA DEDUCTION RS 13.14 MERE MAIN ACOUNT ME ADD HO JAYEGA LEKIN 48 HOURS HO JANE KE BAAD ME MERE MAIN A/C ME UNNECESSARY KIYA HUWA DEDUCTION RS 13.14 RETURN NAHI KIYE GAYE AUR MAZEDAR BAAT YE HAI KI MERE NUMBER SE CUSTMER CARE ME BAAT NAHI HO PA RAHI HAI.
MERE NUMBER PAR ES TARAH SE BAR-BAR UNNECESSARY DEDUCTION KYO HO RAHA HAI MUJHE BATAYEGA KOI.
MERE NUMBER PAR RS. 13.14 KA UNNECESSARY DEDUCTION HUWA HAI JISKI COMPLAINT MAINE DATED 04-OCT-2012 KO KATNI (M.P.) LOCAL CITY DISTRIBUTER SE KI. JISNE KI MERE SAMNE CUSTMER CARE ME CALL KI AUR JISKO KAHA GAYA KI WITHIN 4 HOURS ME UNNECESSARY KIYA HUWA DEDUCTION RS 13.14 MERE MAIN ACOUNT ME ADD HO JAYEGA LEKIN 48 HOURS HO JANE KE BAAD ME MERE MAIN A/C ME UNNECESSARY KIYA HUWA DEDUCTION RS 13.14 RETURN NAHI KIYE GAYE AUR MAZEDAR BAAT YE HAI KI MERE NUMBER SE CUSTMER CARE ME BAAT NAHI HO PA RAHI HAI.
MERE NUMBER PAR ES TARAH SE BAR-BAR UNNECESSARY DEDUCTION KYO HO RAHA HAI MUJHE BATAYEGA KOI.
Dear Mr. Kumar,
You have been charged correctly for dive -in service.
Thanks and Regards,
Customer Care,
Tata DOCOMO
You have been charged correctly for dive -in service.
Thanks and Regards,
Customer Care,
Tata DOCOMO
I am worked in techmahindra pvt ltd for tatadocmo postpaid customer sevice. I got 2nd time deduction of a/c with rs 50.i need to call at customer care and asking for waiver rs 50. They are giving waiver also. But I know process so am bnot getting any problem. But there is so many customer who doesn't know process for waiver. Docomo company id froud to cut balance for there customer. My nos is [protected] .
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I have not subscribed for any such thing, and so i want TATA DOCOMO to stop this unnessary deduction and to refund my last Rs. 30.0/-
I have logged four complain with TATA DOCOMO customer care, the last person was "Amar Pardesi" was rude and unhelping, dated 22/06/2010.
I want this unnessary deduction and the SMS's to stop ASAP.Or i would like a new service provider
p.s: Mobile No. [protected]