[Resolved] Tata Docomo — unwanted deduction | |||
Hi For more than a couple of month Rs 2 is being deducted from my balance. I am using a tata docomo prepaid sim card mobile number is [protected]. I haven't activated any special offers. I tried to contact tata docomo customer care but to no avail. I have also heard that others are facing the same problem. If someone wants to activate something on his/her sim then it will activate Immediately, if you go for deactivation then they will ask thousand process to follow. why? it should not be like this. if i want to stop one service then it should stop immediatly. Please find a solution for this, i want my deducted amount back and want to stop that deduction in near future hope you will see to it as soon as possible you may call me on my cell:[protected]. regards, Ajay Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
10 Comments | |||
Comments
Sir.
I Jobin Thomas facing a big problem with my gsm([protected]) number,daily they are deductiing Rs.5 from my account.kindly check and take immediate action to stop this service.
Thankyou..
Jobin Thomas
Jijo Bhavan Mangaram
Konni P.O
Pathanamthitta
Mob No:[protected]
I Jobin Thomas facing a big problem with my gsm([protected]) number,daily they are deductiing Rs.5 from my account.kindly check and take immediate action to stop this service.
Thankyou..
Jobin Thomas
Jijo Bhavan Mangaram
Konni P.O
Pathanamthitta
Mob No:[protected]
I am Tata docomo customer([protected]) using this number from last
45days. From last few days my balance is getting deducted for unknown
services which i haven't activated. Regarding this matter i contacted
Tata docomo customer care representative and deactivated all the
services. i recieved message regarding deactivation but still my balance
getting deducted continously,even when i tried to contact customer care they are not providing proper details.
45days. From last few days my balance is getting deducted for unknown
services which i haven't activated. Regarding this matter i contacted
Tata docomo customer care representative and deactivated all the
services. i recieved message regarding deactivation but still my balance
getting deducted continously,even when i tried to contact customer care they are not providing proper details.
hie i m using your service from past 2 yrs but from past 1 yr i got disappointed of that......any time unwanted deduction take place..the same had happen on 3 january.of amount 51 rs and when i complain for that your customer care executive deny for that and disconnected the col.insteed of solving me out...........and after that the no shown busy
i want my deducted amount back
and want to stop that deduction in near future
hope you will see to it as soon as possible
karuna
i want my deducted amount back
and want to stop that deduction in near future
hope you will see to it as soon as possible
karuna
Dear Karuna,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Ajay,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Ajay,
We provided an adjustment of Rs.30/- on dated 23-JAN-2013 vide docket number ABAL[protected] and the VAS service (PSHOOTONE) is deactivated successfully.
Thanks and Regards,
Customer Care,
Tata DOCOMO
We provided an adjustment of Rs.30/- on dated 23-JAN-2013 vide docket number ABAL[protected] and the VAS service (PSHOOTONE) is deactivated successfully.
Thanks and Regards,
Customer Care,
Tata DOCOMO
Sir
Tata docomo Rs 75 deduct from my account two times...this issue reported to docomo customer care...but their responce is very badly please follow up my request and credit my cash to my account...
Proof :::
Unlimited at 75 is extended at Rs 75.0 for 30days.Bal:Rs81.18 at 04-Dec-14 15:12.To stop, Dial or SMS STOP to 155223(Free)
Tata docomo Rs 75 deduct from my account two times...this issue reported to docomo customer care...but their responce is very badly please follow up my request and credit my cash to my account...
Proof :::
Unlimited at 75 is extended at Rs 75.0 for 30days.Bal:Rs81.18 at 04-Dec-14 15:12.To stop, Dial or SMS STOP to 155223(Free)
Sir
Tata docomo Rs 75 deduct from my account two times...this issue reported to docomo customer care...but their responce is very badly please follow up my request and credit my cash to [protected]Proof :::
Unlimited at 75 is extended at Rs 75.0 for 30days.Bal:Rs81.18 at 04-Dec-14 15:12.To stop, Dial or SMS STOP to 155223(Free)
Tata docomo Rs 75 deduct from my account two times...this issue reported to docomo customer care...but their responce is very badly please follow up my request and credit my cash to [protected]Proof :::
Unlimited at 75 is extended at Rs 75.0 for 30days.Bal:Rs81.18 at 04-Dec-14 15:12.To stop, Dial or SMS STOP to 155223(Free)
Dear Team,
Mobile No. [protected]
Yesterday (10th Dec 2014) around 4:30 PM Rs.30 was deducted from my account without any notice.
And later Rs.10 was refunded also but still Rs.20 was not refunded from last 18 hours.
Kindly look into this and do the needful.
Mobile No. [protected]
Yesterday (10th Dec 2014) around 4:30 PM Rs.30 was deducted from my account without any notice.
And later Rs.10 was refunded also but still Rs.20 was not refunded from last 18 hours.
Kindly look into this and do the needful.
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plz help me to unsubscribe this service.