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Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
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Recently I got message saying "You have been subsrcibed to some XXX alerts" and dedcuted Rs.30. Was tried to unsubscribe through toll free number. But you computer system didn't detected something is subscribed to my mobile. Somehow I managed to reverse the amount after calling to helpdesk assuring next time it wont happen, after next two days again I got same sms "u hv been subscribed.." and deducted Rs20. When checked and tried to cancell the subscription TATA DOCOMO system fail to detect subscriptions made on my cell number. I am not lucky this time bcoz no amount is reversed but got assurence that it wont happen again :). Whose fault it is and who is paying for that?.