[Resolved]  Tata Docomo — Unwanted messages

Tata Docomo — unwanted message

Hi

I am kovalan using mobile service of Tata Docomo past from they launch. I receive unwanted message and call frequently,so i activate DND service on[protected] and after that i didnot receive few month.

Now past month onwards i receive message from 57272, [protected] & 54321194. I call to customercare and give my complaint but that person this message are come from third party so we cant do any thing.
From Troy inform few days before that no message will come after this service activate and the advertisement can come from only 700 service but still i receive from other number.

From my service provider cant give right response to me. ie they inform third party can do the message after DND service activated means why this Tata ie mobile service provider and customer inbetween why they allow this third party.
So i want correct response and i dont like this type of message.

Dear Mr.Rao,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Hi DOCOMO Customer care,

Thanks for your promt response, But still i have been recieving the updates of the ballywood actors and their acted movies(don't know whether it is VAS or some other service).Please deactivated the existing service and makesure that no unwanted service is geeting activated with out my notice.

I am also very proude of being an TATA employee and i have so much respect at TATA brand.So please do not degrade and degarce the reputation of our prestagious indian brand name due to silly things which can't come under complaints at all.

Thanks in advance.

Maheswararao K
my mobile no:[protected].