[Resolved] Tata Docomo — Unwanted Service activation | |||
My name is Paritosh Hazra and my TATA Docomo No. is [protected]. I have been suffering from the same problem as Mohit. I was subscribed to this unwanted IPL on TATA GSM 2G WAP service on probably 8th May, 2012 in my above mentioned no. From that day till date Everyday I am being charged a Rs.5/-. I have contacted TATA Docomo Customer Care several times for helping me out and also tried TATA Docomo automatic activation Deactivation system. But got no results. Then I wrote a mail to the Nodal Officer of TATA Docomo, Kolkata and also [protected]@tatadocomo.com on 10.05.2012. As per there responce time within 48 hrs. on 12.05.2012, I got my an amount of Rs.20/- as balance return from TATA Docomo and also got a mail where I was assured that this unwanted service will be unsubscribed within 24hrs. I was very glad to know that. But the very next day the same thing happened again and I am still suffering from that unwanted service and a continious balance deduction. I want to complain against such Telecom Companies who promise to provide service with no extra unwanted cost. But ultimately they are providing worsed services may be they even do not know. I wish Govt. should pass a bill to punish or cancel registration of such companies who harazes their customers. I want all my balance in return which have been unwantedly deducted from my balance from 12.05.2012 till date and on. Hope I will get help from your end. Thank You Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 11 Comments | |||
Comments
unwanted charges are deducted from my balance without any service request he activate the unwanted services and cut the amount from my balance. when i share my problem to the customer care of the operator they ignore all my problem. please do something my mobile no. is [protected]. THANKS
Tata Docomo — Unwanted activated service want to unsubscribe
I have unwanted service and want to unsubscribe that..but no information is
available in customer care center
My Mobile number-[protected](wb-tata docomo)
Tata Docomo — Unwanted activated service for deactivation
Sir,My tata docomo no. is [protected]. In my no. dance clib service is activate. This is automatic activate without my knowlege. It is a value added service and service's renewal charge is 10 rs per day 10 days. I complaint in customer care but they said that your service is deactivated. But per day I have get a message from this service. This service has been renew in every 10 days and 10 rupees deduct from my mobile balance. Please deactivate it.
TATA DOCOMO GSM — IPL on TATA DOCOMO 2G WAP
I have been suffering from the same problem as Mohit. I was subscribed to this unwanted IPL on TATA GSM 2G WAP service on probably 8th May, 2012. From that day till date Everyday I am being charged a Rs.5/-. I have contacted TATA Docomo Customer Care several times for helping me out and also tried TATA Docomo automatic activation Deactivation system. But got no results. Then I wrote a mail to the Nodal Officer of TATA Docomo, Kolkata and also [protected]@tatadocomo.com on 10.05.2012. As per there responce time within 48 hrs. on 12.05.2012, I got my an amount of Rs.20/- as balance return from TATA Docomo and also got a mail where I was assured that this unwanted service will be unsubscribed within 24hrs. I was very glad to know that. But the very next day the same thing happened again and I am still suffering from that unwanted service and a continious balance deduction.I want to complain against such Telecom Companies who promise to provide service with no extra unwanted cost. But ultimately they are providing worsed services may be they even do not know. I wish Govt. should pass a bill to punish or cancel registration of such companies who harazes their customers. I want all my balance in return which have been unwantedly deducted from my balance from 12.05.2012 till date and on.
Hope I will get help from your end.
Thank You
I have forgot to give my details.
My name is Paritosh Hazra. and my TATA Docomo No. is [protected] on which I am having problem.
My name is Paritosh Hazra. and my TATA Docomo No. is [protected] on which I am having problem.
Hi Paritosh,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO
Everyday your customer care representative is assuring me to deactivate this unwanted service, but the same thing is continuing everyday. Your company is not taking this seriously. Please Discuss with your higher authority and stop this unnecessary harazment immediately.
Dear Paritosh
Please be informed that as upon checking with our records the deducted amount has been already credited to your account. Also be informed that as per your request VAS service has been deactivated.
Thanks and Regards
Customer Care
Tata DOCOMO
Please be informed that as upon checking with our records the deducted amount has been already credited to your account. Also be informed that as per your request VAS service has been deactivated.
Thanks and Regards
Customer Care
Tata DOCOMO
For unwanted activation I lost my balance
Dear Sujay,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
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Myself Rajendra Samal, Mobile No.[protected]. On Date :8/5/11 , time around 7-8 PM amount of INR 30.00 is deducted from my talk time on behalf of some News Update Service activation. But I have not opted or activated any such kind of service. This kind o[censored]nwanted service activation is pathetic. Please do the needful and recover the same amount which is deducted from my account without my information.