Tata Docomo — grps very very slow

Address:

West Bengal

sir i have taken a tata docomo connection, recently initailly 2 days gprs worked very nicely and from 3rd day onwords it became slow n 5 days it became dead not a singel web page is opening in handset it self,,i called customer care when 1st net gone down,,they said netwrok conjestion,,within 2 hrs it will be ok after wards nothing hapend i compained and they gave me a complain number but not a singel action was taken nothing changed my complain number is NWK09759654,,MY NUMBER [protected],,SAHID DINESH GUPTA ROAD BEHALA 700034