[Resolved]  Tata Docomo — Worst Tele Service across India

Address:Bangalore, Karnataka

Tata Docomo were so promising in the beginning of their service and as soon as they gained much out of it- they betrayed all their customers out of their rights--oh what "Rights" when Docomo has full rights to put down our liberty!!!
What DO THE NEW? OH.."Your Mobile operator does not know to count figures" was your business tactics to play on public and now i guess you have forgot to count the figures and you people point to government by declaring the rates are strictly prescribed by TRAI.!!!
1paise pulse changes to 1.2p and then 1.5p/2p and we are so eager to see the figure 5p/sec for local calls...Why Not Do The New, Docomo???

Today, The 20th of June 2013, the whole of the Bangalore city is experiencing halt on Tata Docomo services- No outgoing calls, No incoming calls, No messages, No Internet!!! This problem has been cross verified and confirmed with other customers using Tata Docomo services.

The worst Customer care center located at Richmond Road Bangalore- If you need a proof , i'l surely upload video clip where all of your executives least bothered to attend any of the customers. The customers are just given the Tokens by a watchman of the store and make us to wait and they are never call or announce the token number even after an hour!!!
Good for nothing Docomo executives--Lazy jerks at work!!!

When I went there to change my tariff plan, i was told that it is impossible for them to do and advised me to contact customer care by calling 121--Now why the hell the customer care center situated over there??
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.

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