Tata Indicom — Faulty instrument | |||
My name is Ms Verinder Uppal. account No.[protected]. My Tata Indicom walky instrument is down for more than 6 months now. It was in warranty when it got defective. After lodging lot of complaints with nodal officer they sent an engineer with a normal wired phone as a replacement which was of no use to us... when we contacted company we were told engineer will come with wireless phone. But sadly even after six months no action has been taken so far by the company. On top of it, they keep sending me bill with telephone rentals..... This is height of insensitivity on their part. I want to take legal action against them... I want to teach them a lesson.... Money is not an issue..it am fighting for PRINCIPLES... Was this information helpful? | |||
 6 Comments | |||
Comments
Hi,
I had complained with my tata insrument so many times i had logged complain and even chat with nodal officer also. But no proper response from them after 2-3 times when i requested they send their engineers but all of them was unable to find the root cause of instrument.
Very very bad experience with tata.
I had complained with my tata insrument so many times i had logged complain and even chat with nodal officer also. But no proper response from them after 2-3 times when i requested they send their engineers but all of them was unable to find the root cause of instrument.
Very very bad experience with tata.
Can you please let me know about the current status of my compliant?
My complaint is still not resolved. The instrument which was sent along with your person was not the same model which has gone faulty. Your representative has seen the faulty instrument and knows which model is indeed needed. Kindly get the faulty instrument replaced at the earliest, else refund the entire amount paid by me.
I do not understand your behaviour. Is it your another way of harrasment?? Kindly refund my money and take back your faulty instrument immediately. I do not want to deal with a cheating company like you, which is so insensitive and unprofessional.
Verinder
Verinder
No response received yet.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
1372
Pending
0
Resolved
824
+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
View all Tata Indicom contact information
Tata Indicom Walky — Defective instrument
My Tata Indicom walky instrument is replaced several times in last 2 months and every time its replaced with a refurbished instrument that either has a problem with the instrument or battery or charger.I had logged complaint on their customer care (121) several times. They only respond after you call and bang them couple of times.
I had spoken to Nodal officer and also spoken to area manager. The instrument was replaced two weeks back with another faulty instrument. I have been calling these people since then ( this person called Harendra Sharma, phone - [protected]) and he keeps on promising that the issue will be resolved today but nobody turns up at my home.
Worst ever service provider of the nation!
-Vikas