[Resolved] Tata Indicom Broadband — Balance & Validity - 108632 | |||
User ID - Sathish.[protected]@vsnl.net Am using Tata Indicom Broadband and the above mentioned subject was the issue. There was a debit from my account without any intimation and for the same have lodged many complaints over the phone and mails and one of the complaint no (Mail) is 108-632. The complaint was lodged in the month of April 2012 and more than 2 months neither any one from Customer Service, national head - Customer Service and Head wasnt able to solve the issue of a customer wherein the mistake was from the TATA broadband. I had to write escalation mails and used to recieve a standard answer given below. Greetings from TATA Communications. We deeply regret the inconvenience caused to you. With regards to your mail we would like to inform you that your concern regarding validity and account has been escalated to our team on priority .We will surely communicate the resolution to you at the earliest as soon as we receive the feedback from our team. Worthless and Pathetic Customer Service which i had end up in calling them many times and writing mails which has no revert and repeated answer for more than 2 months. Please dont go for the service wherein have regular network issues and would end up in losing money. Regards Sathish Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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TATA Indicom — Validity Issue
Respected Sir,Personal Detail
Number: [protected]
Name: Jay Prakash Shaw
Alternative Number: [protected]
Sir,
I would like to inform you that my number validity is already completed in last month
and I want to continue my validity one year or two year , I already called to your hipline number and also visit your Howrah Maidan Tata indicom Store , getting an information that only Life Time validity is available.
Respected Team I would like to request you please arrange any recharge facilities that I can continue my validity. The main reason that I not want to go your life time validity is, I will bound to recharge Rs 200 for every 6 months. I don’t have such uses that I recharge Rs 200 for every 6 Months.
So please look into his matter and info me ASAP
Regard
Jay Prakash Shaw ([protected])