[Resolved]  Tata Indicom Broadband — Tata U Tonight Advantage Plan without Night Advantage!!!

Tata Indicom has launched Monsoon Offer 199 Night Advantage Plan for Broad Band Internet 4 years ago. We purchased the plan and it was quite good till yesterday. The tarrif was Rs199+taxes for unlimited Night interenet usage from 8 pm to 8 am with additional 40 ps per mb for day usage. It was really good home plan for the people like us we have to work at home during night hours and we have internet at our work place during the work hours. Tata has another another unlimited plan for RS 400. So for night unlimited Rs 200 are well justified. Mean while TATA send a letter stating that 8 pm to 8 am night usage will be free for 100MB. We all accepted that and continued or usage. But when the first bill came, to my surprize 100 MB means Rs 40 for the complete month was deducted. I thought it might be a calculation mistake and contacted the customer care. But the person at the centre told it is for the complete month. He could not answer when I asked him why it was not clearly stated in the letter? What is the night advantage when the charges for day and night are same ie 40 ps per mb? He said this Rs 40 per month is the rebate for night only! Is this advantage or disadvantage? IIts the disadvantage to the customers ho are using 199 TATA broadband. The chetaing stretagy of company by misleading the customers is atleast not expected from TATA.
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Aug 13, 2020
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