[Resolved]  Tata Indicom Broadband — No connection given!

Tata Broadband — no connection

I regret to inform you that I am permanently disillusioned with Tata broadband services and all that it claims to represent.

It has not been even 10 days that I get no connection every alternate day. Every evening, when I leave for home, I doubt if I will have broadband connection for the day.

The problem is fairly simple, as I, being an engineer can gauge. It seems that despite tall claims,Tata broadband cannot even supply a reliable connection, let alone the exotic services that it claims to provide.

The customer helpline is nothing but a sick joke at expense of hardships faced by customer. Despite several requests to speak to a responsible officer who looks after the connection and provisioning, all I get is empty assurances and lip service from customer helpline.It seems everyone at Tata broadband is either happy to shelter the inefficient and irresponsible, or has embraced callousness.

How, may I ask do explain an unreliable connection that just is not there every alternate day?
Being thoroughly dissatisfied with this unprofessional service, I request this nonsense be put to end. Please reply me with elaborate instructions to close the connection.

If only I could say, it was pleasure having your services.

Thank You
Prasad