[Resolved]  Tata Indicom Broadband — Shifting my connection

I have moved to a new home last month and hence wanted to move my connection. But it was told to me that the area is not feasible and also they cannot refund my amount paid for the prepaid connection. Have complained to the nodal officer but all in vain. Have wrote to the appelate officer but every time he simply forwards the issue to the nodl officer.

This is cheating the customer as against the quality of service that the Tatas promise the customer
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Aug 14, 2020
Complaint marked as Resolved 
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Tata Indicom Broadband Connection — Shifting of Connection

Hi,

I am a 1year old customer of Tata Internet Broadband Internet services. I have applied to shift my connection from old to new location ie., from BhagyaNagar Colony Kukatpally to Sardar Patel Nagar (Adj.VasanthNagar) in July 2008 and i have renewed my connection in the same month.

I have submitted all my documents to the office (located at Roxona Towers, Begumpet). I spoke with TATAIndicom CustomerCare executives (Ph.[protected] for the above issue. I had interacted with the executives (Anusha, Naresh, Sandya, VijayKumar, Prakash, Omkareswari and many more)

I have sent mail to nodalofficer.[protected]@tatacommunications.com & [protected]@tatacommunications.com, no response is received.

No update about my shifting of location / changing my connection from DSL to WiMAX.

I dont know how much time these people will take time to do above job. I lost my precious Time & Money.

If any one having any higher official details like phone / email, i will escalate to them.

Thank you,
Balram Chouhan
Mobile:[protected]
We Om Sai Industries is shifted at B-40, MIDC, Waluj Aurangabad (MAH), so please shift our broadband connection as above address
a/c no[protected] broandband phone no[protected] and mob. no [protected]
We Om Sai Industries is shifted at B-40, MIDC, Waluj Aurangabad (MAH), so please shift our broadband connection as above address
a/c no[protected] broandband phone no[protected] and mob. no [protected] mail addres is omsai.[protected]@gmail.com

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