[Resolved] Tata Indicom — Charging customer SMS to inform complaint status | |
I have got USB modem and was facing problem with the connection, I sent mail to the Tata indicom for the problem and they sent me problem ticket SMS and status SMS to me. In total 2 SMS. But I was sent the bill of Rs 2 for SMS and it had clause if I donot pay within a month I will be charged Rs 102 as late payment fee. Is this justified. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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Greetings from Tata Indicom!
We understand your concern regarding the SMS charges. Kindly accept our apologies for the same.
We request you kindly provide us your, Tata Indicom connection details along with your alternate contact number to assist you on priority.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in.
Thank you for your continued patience and time.
Regards,
Customer care
Tata Indicom