[Resolved]  Tata Indicom — REFUND FOR CLOSED CONNECTION

Address:

Hoshiarpur, Punjab

I have been after TATA indicom now more than a year now but still nothing has been done so far,

this is trailing mail of the all tata indicom talks with me.

Now i want to get the refund on the the security deposit as well as the device which i got from TATA for surfing the net which costed me 2499 Plus taxes at that time.

This is real harrasment from TATA Indicom i have got.

Regards,


Vivek Sharma

[protected]

REFUND FOR CLOSED CONNECTION
Consumer Complaints,
here is update... No one has contacted me so far... all i can ask for is the harrasment from TATA...
regards..
vivek

TATA Indicom
Posted:[protected] by Vivek Sharma Send email


Refund backing from last year
Last Update from me for this famous company,
I was told to go to Court for an affidavit stating that I have lost the DD which was sent to me and even specified an amount of Rs 332/-, well it is just harassing for me as when i went to get affidavit and printing matter on it attested by the notary it already added Rs 125 plus my expense to go to the court and add on parking to it 10 Rs. and whereas my actual Security deposit on the Connection was Rs 1000/- and if they don't want to return my money back that is just useless even to argue with TATA indicom.
Once again I would really tell everyone not to go for this Company. and even these mails to TATA indicom proved them wrong doing.

Kindly See if anything can be done.

With Regards,
Vivek Sharma
[protected]



TATA Indicom
Posted:[protected] by Vivek Sharma Send email
Refund for closed connection
Dear Tata Indicom,
I am inserting the e mail which was sent to me to resolve my complaint but till today nothing has been done so far.
FYI attaching e mail in here for your reference.


From: Vivek Sharma <[protected]@gmail.com>
Date: 2009/11/10
Subject: Re: Complaint Raised~~M502022
To: customer.[protected]@tatatel.co.in
Cc: Sachin.Sharma.[protected]@tatatel.co.in



Morning Tata Tel,
Till today my complaint has not been resolved.
Regards,
Vivek Sharma


Ogden Nash - "The trouble with a kitten is that when it grows up, it's always a cat."


2009/10/1 <customer.[protected]@tatatel.co.in>


Dear Sir,

Greetings from Tata Indicom!

This is with reference to your email dated 30-Sep-09 regarding your Tata Indicom number [protected]. We truly value our relationship and sincerely regret for the inconvinience caused and for delay in attending to your complaint. We would like to inform you that your complaint regarding refunds issue is under process vide reference number[protected] and is expected to be resolved by 14-Oct-2009. We request you to kindly bear with us in the interim.

For any assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free). We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Mr. Rohit Gupta on [protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Warm Regards,
Prabhjit Kaur – Manager – Customercare Punjab
Contact No –[protected], www.tataindicom.com


-----Original Message-----
From: [protected]@gmail.com
Sent:[protected]:22:33.0
To : [protected]@tataindicom.com
Subject: Re: Complaint Raised~~M502022
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Good Evening , Here are details
Tata Indicom No:-[protected]
Account Number[protected]

Regards,
Vivek Sharma

Send from Viv's I Phone.



2009/9/29 <[protected]@tataindicom.com>

> Dear Mr. Sharma
>
> Greetings from Tata Indicom!
>
> This is with reference to your email dated 29/09/2009 expressing concern
> over refund for the data card number.
>
> As per the telephonic discussion with you on the number [protected] we
> request you to kindly provide us the data card number or account number so
> that we can initiate further.
>
> Should there be any further clarifications, please feel free to get in
> touch with our 24*7 Call centre at 1515 from your Tata Indicom phone or mail
> us at [protected]@tataindicom.com
>
> Assuring you of our best services at all times.
>
> Warm Regards
> Tanu Pandey
> Enterprise Customer care ¿ Tata Indicom
>
>
>
> -----Original Message-----
> From: [protected]@gmail.com
> Sent:[protected]:53:08.0
> To : [protected]@tataindicom.com
> Subject: Re: Complaint Raised~~M499047
> [Note: Please don't change the subject for internal tracking purpose and
> immediate action.
> _____________________________
>
>
> FYI
> As per trailing mail my phone no is mentioned in the query,kindly
> again note for the same [protected]
> Regards,
> Vivek Sharma
> On 29/09/2009, [protected]@tataindicom.com <[protected]@tataindicom.com> wrote:
> > Dear Mr. Sharma,
> >
> > Greetings from Tata Indicom!
> >
> > This is with reference to your e-mail dated 29/09/09 expressing concern
> over
> > refund not being refunded.
> >
> > We would like to inform you that we have tried to call you as we are
> unable
> > to reach you.
> >
> > We regret to inform you that we are unable to process the request as the
> > telephone number is not mentioned in the e-mail. Hence, we request you to
> > kindly revert with the telephone number or the account number to initiate
> > further.
> >
> > Should there be any further clarification, please feel free to get in
> touch
> > with our 24*7 call center at 1515 from your Tata Indicom phone or mail us
> at
> > [protected]@tataindicom.com
> >
> > Assuring you of our best services at all times.
> >
> > Warm regards,
> > Kanchan
> > Enterprise customer care-Tata Indicom
> >
> >
> > -----Original Message-----
> > From: Sachin.Sharma.[protected]@tatatel.co.in
> > Sent:[protected]:57:17.0
> > To : 1515 <[protected]@tataindicom.com>,Manish Aswal
> > <[protected]@TechMahindra.com>,Stmtechchd
> > <[protected]@TechMahindra.com>,Sandeep Tanwar <[protected]@TechMahindra.com
> >
> > Subject: RE: Complaint Raised~~M496390
> > [Note: Please don't change the subject for internal tracking purpose
> and
> > immediate action.
> > _____________________________
> >
> >
> > Hi Team - Please check and processed on priority .
> >
> >
> >
> > Regards
> >
> > Sachin Sharma
> >
> >
> >
> > ________________________________
> >
> > From: Rohit Gupta
> > Sent: Tuesday, September 29, 2009 10:42 AM
> > To: Sheema Saggar; Sachin Sharma2
> > Subject: FW: Complaint Raised
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > ________________________________
> >
> > From: TATAIndicom-CTS [mailto:TATAIndicom-CTS]
> > Sent: Tuesday, September 29, 2009 1:48 AM
> > To: Rohit Gupta
> > Subject: Complaint Raised
> >
> >
> >
> > Hi,
> >
> > There is a customer complaint that requires your urgent attention.
> > Please log onto i-Solve
> > <http://172.17.14.46:7777/ComplaintTrackingSystem/login.jsp> using your
> > credentials to action this complaint and do the necessary update in CRM/
> > TIPPS. The details of the complaint are as below:
> >
> > iSolve Complaint No: 110182
> >
> >
> >
> > Dated: 29th September, 2009
> >
> > Level: 1 (Escalated Complaint)
> >
> >
> > ________________________________________________________________________
> > _____________________________
> >
> > Customer Name: Mr. vivek sharma
> >
> > Customer Address:
> >
> > Customer Email: [protected]@gmail.com
> >
> > City:
> >
> > Customer MDN Number:
> >
> > Circle: PUNJAB
> >
> > Customer Alternate Tel. No: [protected]
> >
> >
> >
> > Customer to be contacted by: Phone Call
> >
> >
> >
> > ________________________________________________________________________
> > _____________________________
> >
> > Nature of Complaint: Cancellation Related
> >
> > Complaint Description: HI I have already paid all the dues for the same
> > 4 months back and connection has been stopped but still my refund of
> > security deposit is not being refunded as promised it would be send via
> > DD or cheque to my address.. 525/2 Hira Colony Hoshiarpur
> > ________________________________________________________________________
> > _____________________________
> >
> > Source of Complaint: iSolve-WEB
> >
> > Complaint Raised by: Mr. vivek sharma
> >
> > Email address: [protected]@gmail.com
> > ________________________________________________________________________
> > _____________________________
> >
> > Please ensure that the complaint is attended to within 4 hour of receipt
> > of this email, and a Service Request along with the estimated date of
> > closure is updated for this complaint. Failing to adhere to the same
> > would trigger an escalation email.
> >
> > Thanking you,
> > iSolve Team
> >
> >
> >
> > ======================================
> > i-choose online store at www.tataindicom.com
> > Your Comfort.Your Convenience.YourChoice.
> > ======================================