R/sir/mam
I am Pankaj kumar from hisar haryana and i use a tata indicom cdma mobile no. ([protected]) . which i have to migrate prepaid to postpaid before 10 days , some days it will working properly but last 6 days his outgoing has Bared due to nagative verification but i have no recived any call or sms related to verification . I have lot of time call tata indicom custcare and also visit tata outlets regarding the same problem but till now i face same problem. So at last and after try the all efforts i submit the complain to Telecom Regulatory Authority of India , I hope you should take a necessary action and provide to me a satisfactory resulation..
Thanks & regards
Pankaj kumar
[protected]
[protected] Was this information helpful? |
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform that, your complaint bearing docket number[protected] has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.