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Tata indicom photon — coverage issue
Hi, My name is Hetal Joshi ..I have a tata photon wireless BB service...account no[protected] ....from the past 2 days i am getting only 3 bars of network on the main indicator , earlier i used to get full coverage on my photon plus...i have complained to tata photon team but in vain...can someone help me ?Kindest Regards
Hetal Joshi
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D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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Tata indicom photon — Poor performance and not resolved after a month even
Hello,Happy New year.
I have taken the photon+ boradbadn internet services from tataindicom on 2nd Dec 2009. Account #[protected].
From day one I faced the performace issue. Couple of times I contacted the customer care and they guided me with some system settings. All those did not improve the performance and I lodged a complain on 8th of Dec ( ref#[protected], the site engineers visited my place and sent all the data captured on the speed. The issue did not get resolved.
Without my concurrence and without a resolution, tataindicom has closed my complaint and I registered a new one on 6th Jan 2010 ( Ref#[protected], The Jes visited again and reporeted all issues to their backend.
I have escalated to the nodal officer ( Ms Deepa) and asked for cancellation of my account and refund.
Reuqest your intervention for a faster refund and a compensation for my suffering ( The amount I expect is the same I paid for the connection along with the refund of the same)
Thank you,
regards
Murugan