Tata Indicom Plug 2 Surf Whiz — Complaint against TATA Indicom

Hi,

This is Deepak Rana. I took a Tata Indicom Plug 2 Surf Whiz (a/c no.[protected], sim no.[protected], tariff plan: Value 325 VData Plan) on call from one of my friend Ms. Sapna working with Tata Indicom on 6th of January 2009 which was activted on 8th January 2009. I was told that it is completely free for 2 months; no uploading or downloading charges would be applicable but the service was stopped after one week o[censored]sage. When I called Sapna about the problem she told me that my connection was registered in wrong plan and nothing to worry about as she'll get it waviored as it is their representative's mistake. But two months have passed and no action is taken towards my problem. Around 2 weeks back I had a talk with her boss Mr. Kasim and he assured me that in a week it will work but Today I received a call from Tata that this case is going to be filed under legal case because I am not paying the bill and to look the bill period is 03/01/09 (while connection was sold to me on 06/01/09) to 02/02/09. I told CCE what has gone in previous months but he is sorry for me. I can not understand what is going to me and why should I pay for their mistake.


Kinidly help.