Dear All,
Let me introduce my self,
I am From Mahuva, Dist. Bhavnagar, Gujarat
Now, Complain about company
I Bought 2 CUG connection from company with plan of advance rental of Rs.999 / per connection for 2 years means i have to pay 999 (+ Tax) per connection as a rental of 2 years
I was committed that
"Except Usage I don't have to pay anything and my plan would be
T2T - Rs. 0.09 / Min.
M2M - Rs. 0.50 / Min.
T2LL / Walky - Rs. 1.00 / Min
STD - Rs. 1.30 / Min "$
As I have clearly asked that Will I have to pay CLIP Charge (Caller Line Identification P...)
Then I got Reply that
"No You Don't Have To Pay A Single Paisa Except What You Use..."$
But After That Situation Changed
1) Every Month CLIP charge is added in my bill
2) As instructed by Local Dealer I paid Usage then from last 3-4 months Rs.25 (CLIP) + Outstanding Amt. (Previous CLIP) + Penalty Rs. 50 Per Connection Is charged
3) Every Month My service is stopped and i have to re-activate it by contacting higher authorities
4) Now I am forced to Pay CLIP and on saying about commitment they reply that "the dealer who promised you has been terminated so now you have to pay CLIP"#
5) Calling Rates Changed as follows:
T2T - Rs. 0.50 / Min. (changed)
M2M - Rs. 0.50 / Min.
T2LL / Walky - Rs. 1.00 / Min.
STD - Rs. 2.40 / Min. (changed)
*This is not a story but happened really with me My A/C number of Tata Indicom is[protected]Sadiqabbas A Hirani)
Local Dealer (Level-1) - Mr. Sadik Lakhani ([protected])
District (Level-2) - Mr. Bhavesh Patel ([protected])
Other (Level-3) - Mr. Jignesh Chauhan ([protected])
Levels are not assigned by me but instructed by local dealer...
$ Said By L1
# Said By L2
µ Said By L3
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