[Resolved]  Tata Indicom — wrongly VOICE CHAT PACK charges debited

Address:Hooghly, West Bengal

Date:[protected]

To
The Consumer Forum
West Bengal

Re: Tata Indicom Prepaid Mobile No.:[protected]

Dear Sirs,
I would like to inform you that I have a prepaid connection with Tata Indicom vide Mob no.:[protected]. Yesterday i.e. 08.09.10 at 6.19 pm I have received from the service provider reading as under” Dear Subscriber, you have been charged Rs. 30/- and VOICECHATPACK subscription is activated successfully on your mobile number for 30 days”.

When contacted their Customer care both yesterday and today, their attending personnel someone (Mr. Debdutta & Mr. Subrata) conveyed me that this has only been done on my request. I sincerely state I have never indulged this. Further they are not ready to give the call list statement. In view of this development, I apprehend they may practice more tricked in future also. I approach your good office for redressal please.

Thanking you,

Yours faithfully,

Pinaki Ghosh
Add: 4/B P.N. Chakraborty Lane
Chatra Serampore
Dist – Hooghly
West Bengal
Pin – 712 204
E-mail id: [protected]@rediffmail.com
Mob: [protected]
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Aug 13, 2020
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