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Tata Motors |
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2 Reviews
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connect2kapil
on Feb 25, 2011
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Service Issue
Hi,
I sent my car for servicing to metro motors Ambala Cantt on 14th of feb.
After receiving the delivery my car was in the garage for 2 days, and next day when we started it, it was not responding.
I complain to these fu%^&g people that this is happening, and they said car battery must be discharged. Infact there was a new battery.
Then we sent car to them again somehow, but they said car is fine now.
and today we started again... and its down again..
Is there anyone from tata motors... who can admit that you guys are just ass....
here is my last complain
Dear Mr. KAPIL. Thank you for registering your feedback through Web with Tata Motors.
Your Registration details are:
Complaint Reference No: 1-11735882321
Complaint Area: Dealer Service Related
Preferred Dealer: METRO MOTORS - RAILWAY ROAD- AMBALA CANTT
Dealer Contact No.: 171-2600405
Dealer Personnel: LAKHMIR BHARDWAJ
Regards,
TATA-MOTORS
my car registration no is - HR01V4553
- Kapil
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 1 Comment |
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Comments |
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Mr.ASHOK M. GAWARIKAR
Manohar, Plot No. 18, Road No. 1 Sector – 12, New Panvel. Pin-410 206. Raigad. Maharashtra. India.
(Tel No. 91 22 27454337 )
DATE:- 04/07/2012
To,
1) FIAT INDIA AUTOMOBILES LIMITED
Corporate Park II, 5th Floor, Sion Trombay Road,
Chembur, Mumbai – 400071.
India. Tel: +91 - 022- 67293800
2) M/S Tata Motors Ltd.
Lloyds Centre Point, Appa Saheb Mhatre Marg,
Prabhadevi, Mumbai – 400025
Tel : 022 66661700
3) Fortune Cars Pvt. Ltd
D/237, Thane - Belapur Road, Shirvane, Navi Mumbai
Mumbai, MH, 022 6734 1111.
Dear Sirs,
Sub:- Complaint for interior attitude from Fortune Cars Pvt.Ltd., Nerul.
My vehicle No.MH06AW-1740-Linia.
I sincerely feel that I did great mistake by purchasing Linia. After 4 Maruti vehicles in past instead of SX4 I purchased Linia was grave error as there is no difference in quality of either earlier management of fiat service provider and or Fortune car. I will be displaying following message on Linia for benefit of Indians.
I was never happy with poor quality service and attitude of Fortune Car Pvt.Ltd., & detailed complaint is as follows:-
1. May be before few months I gave vehicle ( LInia ) for servicing and informed that left rear winder glass motor is not working.
: 2 :
2. Mr.Jitendra told me that although running is 20000 km( twenty thousand) only the warranty period is over and you will have to pay RS.8500/- for motor.
3. It was acceptable, but demanded letter and Jitendra told me that it is ready, it is sent by post etc. etc…… I never received any letter till date.
4. I was prepared to pay but Jitendra told motors are out stock ( It has to be with such quality! )
5. There was promise that he would contact me when motor is available…….. He never contacted me .
6. On 28th May 2012, I noticed yellow engine light with message – Engine check.
7. Informed Fortune Cars Pvt.Ltd., and car was taken from by residence on 29th May 2012.
8. Mr.Jitendra informed me that rats have eaten wire and replacement is RS.5500/- and motor RS.8500/-. With protest I agreed and told Jitendra with warship experience that I like to keep her fault free and I do not have choice so I would pay.
9. I was told by Mr.Jitendra that E-mail is sent ( probably to Italy or may be to Delhi ) and you will have to wait for reply up to 2nd June 2012.
10. Evening 1700 hr. Mr.Jitendra told me that I will have to pay 50% and no cheques are accepted only cash would be accepted.
11. This was salt on wound………as you do not have faith in your customers ( may be you know that you have cheated them & they do not like you ).
12. Now I have taken Bank draft……..as company insisting for cash only…………what to say! Maruti people are better 7 even Gangal Motor, panvel accepts cheques and have full faith in us.
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13. Earlier I have had problems of rats entering cabin and your sadist repairing department never bothered to shut ventilators even after 3 times submissions of vehicle.
Sincerely I am sandwiched between rats and cats of fortune and would like to get rid of this vehicle ……..can you help me.
I also want to start campaign not to purchase a vehicle which is serviced by Fortune cars Pvt.Ltd. they have more faith in cash business & not in customers.
Thanking You !!!
CUSTOMER WITH GRIEVENCES
(A.M. GAWARIKAR)
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Jul 4, 2012 by
