[Resolved]  Tata Motors — TATA indigo

Address:

Bangalore, Karnataka

Sir, I have repeatedly sent the following complaints all abvailable TATA e-mail IDs but till today I did not receive any responce.
Dear Sir,
I bought a TATA DICOR Indigo in Oct 2007. Initially I was bit skeptical about buying a DICOR engine since it is new to TATAs. I was convinced by the sales manager saying that the DICOR engine is used in safari mark of vehicles also and was performing well. My Indian spirits woke up and I bought the vehicle.

Initially there were some troubles like oil leak , Break valve failure Etc. As a an engineer I thought these were part of bath tub curve and the minor faults would settle in due course of time and I would get a trouble free service at least first 5 years.

In the month of Oct I heard some additional noise from the engine. I took the vehicle for inspection at Manipals garage near Hebbal. The mechanic inspected the vehicle and told me that the alternator belt was loose and needs replacement. Since he did not had stock after couple of days I took my car to Prerana Motors garage in Peenya. He inspected the vehicle and did the general check up (He charged Rs 350/- for this of course) and told me that My clutch was bit stiff and did some work on it Although the belt does not need a replacement immediately as precaution he would replace it. I got every thing done up by paying 3500/-Rs. But still noise did not stop in addition oil leak started a couple of days later. Since I did not had the confidence of Prerana I took my car to Hi-Tech in Rajaji nagar Here also people attended to car and told me that the leak was due to casing failure and needs replacement. Agreed got it done by paying Rs.2654/-. In fact he mentioned that the coolant pump bearing likely to give way after some time Immediately next day I went to Mysore for some work. The noise was still persisted so I took car to Urs garage and there he identified that the bearing of coolant pump was the culprit and he found crack in the coolant tank also he replaced both. I paid Rs.1685/- here. Now my car is performing well.

My question is

why did the mechanics at prerana or manipal did not identified all the faults while they checked a general check up.( All the problems cropped up with in one month time)
I think the oil leak was actually the coolant leak due to a crack in the coolant tank.
I was charged for changing the coolant pump case.
How can a good quality closed bearing fail with in a span of 2 years.
I strongly suspect the level of competency of mechanics about this car at the authorized garages.
I strongly suspect TATAs have released the Indigo DICOR vehicle without proper evaluation. It is a under developed car released to public. If this is the case then TATAs need to rplace all dicor engines at their cost.
I do not know who will compensate for all these problems because of some others mistake or manufacturers problem (Poor quality control during production).
I hope you will take appropriate action at the earliest.