Dear Sir,
I have purchased a vehicle INDIGO MANZA vide Challan number[protected]/100348 dated [protected] from your dealer M/s Sharaddha Motors Pvt. Limited.
The Hypothecation of vehicle is in favour of HDFC Bank Limited.
Owners Name : - Mohit Kanwar
Chasis No : - MAT613032ALF-21374
Engine Number: - 101A2000—0096095
Colour : - Grey Noir
I want book the following complaints with prior to move to legal action the dealer.
1. That a vehicle was purchase on[protected] against full payment. Whereas, the registration was done on only after a month.
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2. That at the time of delivery scratches on various parts of body of car was observed by Ms. Minal and than General Manager .They requested to take delivery and will rectify at the time of first service. But later they blamed me but on my pressure and running to pillar to post they able do some job it but sure not all the scratches, whereas removed the symbol of the car Quadrajet90 which was at the back.
3. That, at the time of delivery assurance was given for Teflon coating of Rs 6000/- free of cost and a fifth service free of cost, nothing has been done and on asking in writing, no paper has been given till this date.
4. That, while driving 1000 Km some noise from front observed, now agreed and changed the bushes, as narrated by workshop in charge.
5. That, on 26th of January, 2011 a truck damaged the left side doors, subsequently; I approached and handed over the car to works manager on 27th of Jan, 2011. But work order sheet rose on 5th Feb 2011.
6. That, Now got the delivery of the car, even after three times of request and repair the doors and not properly adjusted, there is a sound while closing, sound at the time of starting the ignition and stopping the ignition of the car, noise from back side is their but your experts are not in position to hear. On the top of it all inside interiors are badly handled with grease and other lubricants, black stains are visible on plastics and one door plastic from inside is damaged and they said it is OK.
7. That, car alignment has changed, car turn towards left side while driving.
8. That, Height is, Now on verification I found my 5th Tyre kept for emergency has been changed without my notice and information with old one having weight pasted on it.
9. That, after this I found some of dents on the body which were not their when car was handed over for Repair on 27th of January, 2011.
10. That, Doors locks are not working properly.
11. That, electric lighting system is also not properly working.
That bill of the work was raised for Rupees 49,784/-, the amount of Rs.12000/- was claimed from me and rest from ICCI Lombard Motors Insurance. But on request, they have not furnished me the detail of the above amount and not even the detail of amount insurance paid.
I issued a cheques of Rs 12000/- but issued a request to bank for stop payment on next day when I realised the services provided by Shraddha Motors is not near to satisfaction.
I request to depute an engineer from TATA Motors who can able understand the required attention and able to provide address of skilled workshop where you may allow to get the desired work to be completed not to my satisfaction but to satisfaction of the engineer of the TATA Motors.
Regards,
Mohit Kanwar
306, Zadeshwar Road,
Pritam Residency,
Bharuch. Gujarat.
Mob:- [protected]
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