[Resolved]  Tata Motors — Defective car sold by the dealer - PRERANA MOTORS Bangalore

Hello ! I Ajith Kumar G, purchased a TATA SAFARI 2.2 VTT GX from PRERANA MOTORS Bangalore on the 18th of this month (18/02/2010). I had booked this car paying an advance of Rs. 25000/- on the last week of January 2010.

After insisting to have a look at the car that I wanted to buy, the Dealer agreed to take me to the yard where the car was parked. I was shocked to see the car so dirty that nobody would even think about buying it. However the dealer convinced me by telling me that the car would look great after a wash and he would make it look excellent.

The car was purposely deliver after it was dark on the 18th (Day before yesterday) at 9:00 PM after having me wait since 5:00 PM. The car reached the delivery area at 8:30 PM and I found that there are bad stains on the car... I did not want to complain at that point as my parents were eager to drive home on the new car and also because they were tired waiting for almost 4 hours for the car to be delivered. I used the car on Friday (19th Feb) to commute to my office which is 6 KMs from my house and returned home at about 8:00 PM. I had not got a chance to have a good look at the car on FRIDAY. Morning on Saturday I wokeup with the eagerness to see my new car and found that there are bubbles on the paint on the bonnet and there is a brush touchup done on the scratches on the side fenders.

Other than this below are the faults that I had found in the car after I had a close look at it.
1. The rubber beedings of the doors were getting powdered as they were lying exposed to the sun for more than a month.
2. The battery had a leakage and the acid from the battery destroyed the metal portion of the battery bay.
3. The Silencer was rusted from the place were it is clamped.
4. The dash board fitting not in line as it should.
5. The cars steering rattled like a old truck while doing 60 KMPH.
6. Noise while changing gears at low speeds and the engine was too noisy unlike the other cars with the same engine.
7. The side and the rare glasses had salt water stains that will never go off even if cleaned.
8. A bulge on the front right door near the lock.
9. The interiors of this car is baige colored and they had grease on the inside on visible areas.
10. The plastics on the rear of the car and the mono grams has stains which cannot be removed.

I strongly suspect that PRERANA Motors and TATA motors together have cheated me by selling a used car or a car that has met with an accident.

I have lost all the hopes and interest that I had on TATA vehicles. I want TATA to replace my car with a NEW one or pay the entire money back (Rs. 11,67,000/-) by Monday (22nd Feb 2010).

Nobody would expect to see even one of the above listed complaints on your NEW Car… would you ???

Request all the car buyers to be very careful buying a car from TATA motors, PRERANA Motors especially.

I have a few pictures attached to show the facts.

Kindly advice and Help...

Ajith Kumar G
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Defective car sold by the dealer - PRERANA MOTORS Bangalore