[Resolved]  Tata Motors — Dealer Service

Address:

West Delhi, Delhi

I had a horrible experience today at Techno Motors Dwarka. I have done complete payment of my car, the car is with TECHNO MOTORS only, booked in the name of Manish Karnatak.
I work with The Times Of India - a media company and my job doesn't allow me that much of a free time so I decided to take my car on Sunday (today).
So my problem in points is as follows:
1: I was called at 3 pm and was promised that I would get my car bt 4pm.
2: Credit card machine not working for the last one month in Techno Motors Dwarka. I had to go to their Najafgarh Branch to swipe my card.
3: It was 5 pm at these guys were still fooling around, saying that I will get my car in another 15 mins.
4: At 6pm the sales guy told me that the car will take another hour to come.
5: I met the general manager and he told me that today I won't be getting my car as there are some problems at their workshop. He also said that there's no electricity. ( which is a lie- i know, as they have Gensets and they have to have electrcity throughout the day)
6: If I had not asked to meet the GM I would have waited for one more hour. And I left the showroom at 6:15. That means waiting for more than 3 hours and no results.
Techno motors did all their money formalities ( I think their motto was this only) and kept fooling around. I want strict action to be taken against them and want to be duely compensated for this. Tata should not have such kind of dealers as its bad for their reputation only.