Tata Motors / Nano Car — Refunding of NANO booking amount of Rs 140000/-

Address:Himachal Pradesh

I had booked a NANO CAR at Rs. 140000/- (One lac fourty thousand only) and I was alloted the car also. But I had cancelled the alloted car and submitted the necessary documents and applied for the refunding of the booking amount. But 5 months has since been elapsed i have not been refunded my booking amount yet and on asking the customer people is not responding properly.
Kindly suggest what can be done in this case.
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NOW A DAYS TATA MOTORS AFTER FAILURE OF THEIR CAR IN MARKET IS CHEATING PEOPLE LIKE THIS. I ALSO HAVE SAME EXPERIENCE AS UNDER
NON REFUND OF BOOKING AMOUNT

I HAD BOOKED A NANO CAR AND DEPOSITED RS. 1, 42, 000/- THRO INTERNET BANKING. I HAD CANCELLED THIS BOOKING IN jULY'2010 AND SUBMITTED ALL DOCCUMENTS TO TATA MOTOR'S DEALER AT MILES MOTORS, VADODARA ON 10.7.2010. MY UIN IS[protected] AND CACELLATION NO. IS UTYEI-37034. INITIALLY IT WAS TOLD BY CALL CENTRE THAT MONEY WILL BE REFUNDED IN 45 DAYS. THERE-AFTER IT WAS TOLD THAT MONEY WILL BE REFUNDED WITH IN 45 WORKING DAYS. NOW, WHENEVER I CALL CALL CENTRE THEY SIMPLY SAY THAT YOUR REFUND IS IN PROCESS. I HAD TALKED TO CALL CENTRE ATLEAST 10 TIMES AND EVERY TIME THEY SAY THE SAME THING. MY COMMUNICATION THRO E-MAIL TO TATA MOTORS IS ALSO NOT RESPONDED. WHEN I ASK CALL CENTRE TO GIVE ME SOME OTHER CONTACT NO. THEY SIMPLY SAY THAT THEY DO NOT HAVE ANY OTHER NO. AND I HAVE TO CONTACT TO CALL CENTRE ONLY. NOW, I DO NOT KNOW, HOW TO GET MY MONEY REFUNDED?
I HAVE NEVER THOUGHT THAT A COMPANY LIKE TATA MOTORS HEADED BY RATAN TATA WILL CHEAT PEOPLE LIKE THIS.
ANKIT SINGHANIA

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