I had booked a NANO CAR at Rs. 140000/- (One lac fourty thousand only) and I was alloted the car also. But I had cancelled the alloted car and submitted the necessary documents and applied for the refunding of the booking amount. But 5 months has since been elapsed i have not been refunded my booking amount yet and on asking the customer people is not responding properly.
Kindly suggest what can be done in this case. Was this information helpful? |
NON REFUND OF BOOKING AMOUNT
I HAD BOOKED A NANO CAR AND DEPOSITED RS. 1, 42, 000/- THRO INTERNET BANKING. I HAD CANCELLED THIS BOOKING IN jULY'2010 AND SUBMITTED ALL DOCCUMENTS TO TATA MOTOR'S DEALER AT MILES MOTORS, VADODARA ON 10.7.2010. MY UIN IS[protected] AND CACELLATION NO. IS UTYEI-37034. INITIALLY IT WAS TOLD BY CALL CENTRE THAT MONEY WILL BE REFUNDED IN 45 DAYS. THERE-AFTER IT WAS TOLD THAT MONEY WILL BE REFUNDED WITH IN 45 WORKING DAYS. NOW, WHENEVER I CALL CALL CENTRE THEY SIMPLY SAY THAT YOUR REFUND IS IN PROCESS. I HAD TALKED TO CALL CENTRE ATLEAST 10 TIMES AND EVERY TIME THEY SAY THE SAME THING. MY COMMUNICATION THRO E-MAIL TO TATA MOTORS IS ALSO NOT RESPONDED. WHEN I ASK CALL CENTRE TO GIVE ME SOME OTHER CONTACT NO. THEY SIMPLY SAY THAT THEY DO NOT HAVE ANY OTHER NO. AND I HAVE TO CONTACT TO CALL CENTRE ONLY. NOW, I DO NOT KNOW, HOW TO GET MY MONEY REFUNDED?
I HAVE NEVER THOUGHT THAT A COMPANY LIKE TATA MOTORS HEADED BY RATAN TATA WILL CHEAT PEOPLE LIKE THIS.
ANKIT SINGHANIA