| Address: | Thiruvananthapuram, Kerala |
I bought a nano car from M/s Kulathunkal Motors, Trivandrum during Oct 2010. The company had given free warranty for the car for 18 months. In addition to this, I bought a paid warranty for 2 years by payment of 2750. Thereafter, the company declared that the car would carry a free warranty for 4 years/60000 km and included all nano cars on the road. I therefore requested the company either to refund the money paid to them for additional 2 years or this period of paid warranty may be given after company period of 4 years. However, the company refused to accept either of them and unilaterally included the paid warranty in company warranty of 4 years. Those who paid money and bought additional warranty were taken for a ride.
In the interest of consumers, voluntary organisations should take up this case with the Govt so that in future no other company is allowed to slash away the consumers' money in this way. Dy Commandant(Rtd) V Sasidharan Mob [protected] Was this information helpful? | 
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