[Resolved] Tata Nano — Poor Quality

mmchadha

from Dhrangadhra, Gujarat

Address:

Chandigarh

This is in reference to the TATA Nano which Was bought in 2009 november. We , the family , was very excited to have the dream product of TATA but all got shattered when first complaint of harness updation recd from dealer,After fue months we recd the call to get AC pipe line updated but during service ,we were told that condenser of AC is damaged for which we had to pay the charges. After few months we faced a problem of 4th gear not getting power ( Car did not run in 4th gear) for which TATA motors replaced the total gear box. Then there was a problem of acceration in nuetral position. Emergeny services had been taken from TATA motors.Therafter we complained about the tire wear (front) at mileage of hardly 6000 km. We were told that there was an error of wheel alignment which has been corrected on chargeable basis but the problem persists. Again we complaint and same answer came and correction is done by the dealer (w/o charges) but front tyres are getting wornout premature at mileage of 7500 km. My car has run for hardly 8500km and front tyres are wornout.
I request TATA Motors to get both the front tyre replaced.
Rgds
Man Mohan Chadha
House no 3093
Sector 40 D Chandigarh
[protected] land line no

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Aug 13, 2020

Complaint marked as Resolved

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Comments

kamalvidhur

from Nashik, Maharashtra

TATA NANO — poor quality of product

i had a problem with the car from the day of purchase.
first the a.c. then gear box & now the suspension is broken in just one year
Car no. MH15 1853 it was my bigest mistake going for buying such poor quility product.

Surbhijain777

Seems that your car had been into TATA MOTORS operation theater many times :)
I advice to read reviews on products before buying them
Read Reviews on TATA NANO on Mouthshut.com
http://www.mouthshut.com/product-reviews/Tata-Nano-reviews[protected]

mmchadha

from Dhrangadhra, Gujarat

This refers to my complaint dtd 25th septemeber. Complaint has been attended by TATA Motors and a call from TATA motors came and had been directed to get the vehicle tested at Apex Motors Phase 2 Industrial Area Chandigarh. We took the car to them and same answer received that alignment is out. I donot understand that how alignment goes out at every complaint. They charged for realignment and told us to get the tyres changed as vehicle is out of warranty. When first complaint was lodged at Hind Motors, vehicle was in warranty. Dealer has nor attended the complaint well and tyres of my vehicle got wornout premature. Vehicle has already no of manufacturing flaws and TATA Motors has lost customers in plenty. This is another manufacturing defect which TATA Motors is not handling well. Therefore I again request to TATA Motors to look into the design or manufacturing practice and get the tyres of my vehicle replaced at the earliest as these will not run for another more than 200 Km.
Regards
Man Mohan Chadha
House no 3093
Sector 40 D
Chandigarh
[protected]

https://www.consumercomplaints.in/complaints/tata-nano-chandigarh-c654296.html

mmchadha

from Dhrangadhra, Gujarat

On suggestion of M/S Apex Motors, I contacted Tata Motors after sales and service deptt in Chandigarh but did not get the satisfactory answer. I have been told that complaint is to be lodgedt to tyre manufaturer and TATA Motors will do something. Unforunately nothing has happened till date and tyres are wornout to larger extent.

I again request TATA Motors to attend the complaint and get the tyres replaced imediately.I donot have that much spare time to go to dealer again and again and listen the same answer of misaligned.

Rgds
Man Mohan Chadha

rravi55

I fully agree with the complainant. I bought a Tata Nano in Sept. 2010 and within one and a half years the vehicle went to the workshop at least 4 times with different complaints. On two occassions it had to be towed to the workshop. The vehicle has barely run 4000 kms and within this all these problems. Further the paint also has already started peeling off. All this clearly shows that the car has been made with sub-standard quality material and the customers who believed in Tata name have literally been taken for a ride by Tata Motors. Nano is a shame on the name of Tata.

Ravi