Comments
service of voltas is worst.Respect we had with Tatas...we are loosing it...I feel have been cheated
Split AC bought from Voltas dealer M/s Divya Electronics,
Mayur Vihar, New Delhi in June 2015 showed defect in Fan and Motor of
Compressor. Complaint was lodged on 5th July 15. Since then I am making calls
daily to Voltas customer service, their service officials at different levels and
the dealer. False excuses and commitments have been given time and again by
their officials.I do not know what credibility Voltas AC enjoy in market but I know
that I have been ditched by them where they do not maintain proper inventory to
supply defective parts to their consumer like me even after 21 days. Is this
their efficiency that they claim and is this their commitment that they write in
their guarantees. Do they not misguide their consumers. Is it not a breach of
contract if their is undue delay in service and irresponsible promises from
Customer care and service officials.
Mayur Vihar, New Delhi in June 2015 showed defect in Fan and Motor of
Compressor. Complaint was lodged on 5th July 15. Since then I am making calls
daily to Voltas customer service, their service officials at different levels and
the dealer. False excuses and commitments have been given time and again by
their officials.I do not know what credibility Voltas AC enjoy in market but I know
that I have been ditched by them where they do not maintain proper inventory to
supply defective parts to their consumer like me even after 21 days. Is this
their efficiency that they claim and is this their commitment that they write in
their guarantees. Do they not misguide their consumers. Is it not a breach of
contract if their is undue delay in service and irresponsible promises from
Customer care and service officials.
It is learnt from one of the officials of Voltas AC that they obtain their spare parts from China that often give trouble to consumers but that saves Voltas on cost.
Dear siddhartha9,
We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Online Team
Voltas
We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Online Team
Voltas
Dear siddhartha9,
Further information about your concerns highlighted earlier is awaited from you; please let us know if we can be of any further assistance.
Regards,
Voltas Customer Care
Further information about your concerns highlighted earlier is awaited from you; please let us know if we can be of any further assistance.
Regards,
Voltas Customer Care
Request no.is [protected]. Email:[protected]@yahoo.co.in . Voltas should compensate for the abnormal delay. Complaint was resolved after calling several of their officers and customer care every day for a month.
Dear siddhartha9,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com
Regards,
Online TeamVoltas
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com
Regards,
Online TeamVoltas
Dear siddhartha9,
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.Have a nice day.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.Have a nice day.
Regards,
Voltas Online Team
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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I have required a diffrent type or model (capacity) & pirce list of Water cooler & his sales point in Muzaffapur (Bihar).