Telebrands - easy sew machine

I had bought easy sew from telebrands by placing order by telephone.

1) I did not get the model shown on the internet site of telebrands which is easy sew and not deluxe easy sew that they sent me which is smaller than the easy sew.

2) Twice the machine was replaced but both the time it was not working and for the third time replacement 6 months replacement warranty had expired so telebrands asked me to pay more for replacement.

They are sending wrong product as it is cheaper and charging for the original easy sew

So all my money is gone if I dont pay more for replacement.

I had given a complaint of same to telebrands but no response from their side.

I think telebrands should not be allowed to market in india as it is a fraud.

Please do the needful and tell me what should I do about this.

thank you

Rekha