[Resolved] Telebuy — Customer service is not responding | |||
Hi, I have brought an excersie machine from telebuy on feb 5th. With in one month it got repaired 3 times. I called them to service and they sent service man once. It again got repaired and i called and asked them to sent for service man again but they dint sent any.That product cost is around 10,000 bucks and has one year warranty. But it has been just one month and hardly i used the machine properly. I asked them to replace the machine but they are not responding. Everytime they are saying we ll send person surely but for past one week i called them nearly 10times they havent sent any person till now. I request to taek severe action against them for fooling public and cheating them by spekaing very sweetly at the time of purchase and not responding once the product is sold.!! Please take action against them and stop them fooling anyone further. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Sorry for the inconvenience Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service
Reply
Dear Customers,
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.
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