The Mobile Store — complaint about the service and offers | |
Hi, Complaint on one of your products bought by me. Please find the same below: I bought a new touchscreen mobile from mobile store about a week back. For that they offered me a bluetooth set and its not working. Even after charging for over a day, it does not even switch on. After complaining on the with storekeeper i was offered a different one for a change and even thats not working. When i approached for the second time, i was asked to come the next week since theres not stock available in that category as stated by the storekeeper. I have been going to the shop for the past two weeks, which has already eaten a lot of my time. I dont want to further waste my time. I want to state it out that because of the offer only, i came to your store for buying the same. Otherwise i would have bought any where else. Though the cost of the product is only 1000 rs., the real concern being neither the quality nor the customer service is NOT AT ALL good in your store. Hence i am totally dissatisfied because of the same. The Mobile Store address where i bought the mobile is: THE MOBILE STORE, Old No 32, New No 85 Razak Garden Main Road, Orchid Plaza, M.M.D.A. Colony, Chennai - 106. Was this information helpful? | |
 3 Comments | |
Comments
Yes, Mobile store shahibaug, Ahmedabad too assured me while purchasing of sim card that I will be get balance but after so many repeated request, still I have not received the balance in my mobile. This shows the Mobile store cheats the customer and all customer have to take care before dealling with Mobile Store
Hi!
We are from The MobileStore. We sincerely apologise for the inconvenience caused to you and would surely ensure to provide a resolution at the earliest.
Request you to get in touch with us on our 24x7 call centre ie 60006363 or[protected] or email us on [protected]@mytms.in.
Regards,
The MobileStore Team
We are from The MobileStore. We sincerely apologise for the inconvenience caused to you and would surely ensure to provide a resolution at the earliest.
Request you to get in touch with us on our 24x7 call centre ie 60006363 or[protected] or email us on [protected]@mytms.in.
Regards,
The MobileStore Team
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1860-267-6767
1800-425-6363
1800-209-6363
Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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Orchids memory card — Providing the OLD product @ the cost of New One - Cheating
Sir/ Madam,I need to complain against Arihant Info-Tech based at - 3,Biplabi Anukul Chandra Street, Below Shabir Hotel, Kolkata - 700072. I purchased a 256 SDR RAM and it has 1 year warrenty period. 3 months after the memory card had a problem and complained the same to the shop owner. He said that it needs to be repaired and refused to give me a backup memory. Next 4 months i faced problem in my work and he was not sure also when he is going to give back the memory card after repair. He said when the company exchanges, then only he can return. Is it the customers who deal with their business partners. Its their head ach, i have spend my money and want the best thing.
Please help me ASAP.
Arihant Info-Tech's No.[protected]/ 2253 7186
My contact No. [protected]
Date of purchase SDR Ram 256 - 06.11.08
Time : 11:34:41