The Mobile Store — Worst Customer Care

Address:

Hyderabad, Andhra Pradesh

Hello Mr.Himanshu Chakrawarti I am just writing this message only to let you know that what a horrible customer care service your company providing me. I have an EW with your company & I have send my handset to you people for repair. Its been a month, & your customer care dept & escalation team couldn't provide me a simple answer, that what is the status of the repair. Everyone promise a callback, but one actually does one. Its been 10 days, that the case has been escalated, still no update, Thanks to your escalation team. I have totally lost my patience, right now I am writing an email to your escalation team, hope to receive an update with 24 hrs, or else I am getting my handset back, I will repair it myself. Today your company lost one customer, & i make sure that all my friends, colleagues, & FB friends gets this information. And I will remember to share this experience in all the forums that i can find. THANKING YOU ONCE AGAIN FOR SUCH A PATHETIC EXPERIENCE.