[Resolved]  The Times Of India — Delivery issue/vendor mischief

Address:

Rangareddy, Andhra Pradesh

Hello Team,

I have subscribed to the times of india for 6 months starting date 1/10/2010.Order no 197729.Initially they delayed 15 days citing a reason that they did not get the details from company.Even i have complained to the times of india customer care at[protected].There is very bad response from them .Finally i went to my vendor PSR ads and showed them proofs and bills then he started delivering paper till mid February.After that they stopped delivering it.I have been calling executives of times of india and there is absolutely no response and response which i get from my vendor is pathetic.

Even when i was not there an executive came to my room and requested my friend to subscribe for next 6 months and he promised that we will get a delivery for an extra month.His name is V.Srikanth and his number is [protected].My friend get convinced and paid for next 6 months of subscription to him at order no 179929.Its a new subscription

Today when i went to my vendor PSR ads and requested for a delivery then he said that you were dumped by times of india and you won't get any paper and the executive who took money from my fried is a cheat.
They usually get 5 complaints daily from customers with the same form of complaint.

Few days back i got a call from times executive +[protected] .He updated me that we will get paper from march 25-2011.Its been 4 days and we have not received any paper and he is not lifting our call.

Again i have called times of india customer care center .Their response was pathetic and they even not caring about my condition as a customer.Very very bad customer service.They think that customers as fools.

I would appreciate some one take action against these cheaters and assure news paper is delivered on time to us.

Old order number:-197729.
New order number:-179929.
My details:-Bala krishna jakka,[protected]

Regards
Bala krishna