Comments
Hi All,
Even I had booked the Tickets for April 10th match between RCB abd KKR.
I had booked the 220 Rs tickets online on March 10th and did not receive the tickets through Courier till now.
So I tried calling the[protected] and also sent email to the [protected]@ticketgenie.
The phone no. was always busy are not connecting.
Finally I got a call from ticketgenie, someone by name Shubam called and he said that I will not be getting the tickets as they dont have the tickets available.
I do have the order no. and the ticket no.s, which were given after booking the tickets online.
Shubam said that he could not find my order no. in the list of couriered tickets nor in the list of refunds as well.
He is saying that he can just provide the information he has and cant do anything to get the tickets for me.
I asked to talk to his manager, he denied saying that there are no managers available now.
I asked his manager's name, he said its Roopesh. I had seen a complaint with Roopesh's no. [protected].
I tried calling him multiple times, but he didnt pickup the phone.
Shubam asked me to come to the office and talk to the manager and see if they can do something.
I stay almost 25Kms away from their office and it will not be possible for me to go there now.
Their office address is:
ticket genie
215 bellary road
palace orchads
bangalore - 80.
I will go there in the morning tomorrow and see what they can do.
This is one of my worst experiences and i dont think, we shall be trusting the online booking anymore.
These people are not organised at all to handle such situations. If the tickets are not available, then how did I get the Order no. and the ticket no.s, I think probably they sell them in Black for more money.
We should lodge a complaint again such Frauds.
Anyone else facing similar issues??
Regards,
Raj.
Even I had booked the Tickets for April 10th match between RCB abd KKR.
I had booked the 220 Rs tickets online on March 10th and did not receive the tickets through Courier till now.
So I tried calling the[protected] and also sent email to the [protected]@ticketgenie.
The phone no. was always busy are not connecting.
Finally I got a call from ticketgenie, someone by name Shubam called and he said that I will not be getting the tickets as they dont have the tickets available.
I do have the order no. and the ticket no.s, which were given after booking the tickets online.
Shubam said that he could not find my order no. in the list of couriered tickets nor in the list of refunds as well.
He is saying that he can just provide the information he has and cant do anything to get the tickets for me.
I asked to talk to his manager, he denied saying that there are no managers available now.
I asked his manager's name, he said its Roopesh. I had seen a complaint with Roopesh's no. [protected].
I tried calling him multiple times, but he didnt pickup the phone.
Shubam asked me to come to the office and talk to the manager and see if they can do something.
I stay almost 25Kms away from their office and it will not be possible for me to go there now.
Their office address is:
ticket genie
215 bellary road
palace orchads
bangalore - 80.
I will go there in the morning tomorrow and see what they can do.
This is one of my worst experiences and i dont think, we shall be trusting the online booking anymore.
These people are not organised at all to handle such situations. If the tickets are not available, then how did I get the Order no. and the ticket no.s, I think probably they sell them in Black for more money.
We should lodge a complaint again such Frauds.
Anyone else facing similar issues??
Regards,
Raj.
Hi All,
I am facing the same problem..Till now i haven't got any courier information or tickets.Just 1 more day to go..I booked it long back.Wat to do..all their contact numbers are either busy or not picking up..They are not replying to the mails also..I have the order number and the ticket number..wat to with those??
Whom to contact?
Any1 having any Idea?
Any1 facing the same issue???
I am facing the same problem..Till now i haven't got any courier information or tickets.Just 1 more day to go..I booked it long back.Wat to do..all their contact numbers are either busy or not picking up..They are not replying to the mails also..I have the order number and the ticket number..wat to with those??
Whom to contact?
Any1 having any Idea?
Any1 facing the same issue???
HOrrible is the word ..
these people are great thugs ..
none of their phones are working ... this is so harassing ...
tried calling all the numbers
[protected] / 18
[protected]
no response ...
these people are great thugs ..
none of their phones are working ... this is so harassing ...
tried calling all the numbers
[protected] / 18
[protected]
no response ...
Same match RCB vs KKR. 5 tickets for 550 each. No response from them. Planning to go to their office tomorrow
Same here... I have not received the tickets either for the RCB vs DC and RCB vs KKR matches. I got a reply from info.ticketgenie.com about the non delivery of tickets for RCB vs DC match that due to security reasons my tickets are cancleeled and on my mail they responded saying that they could not send tickets because of over selling by their site.
For the non delivery of tickets for RCB vs KKR match, i have mailed them many a times as well as attempted to call them, but in vain :(
I am planning to lodge a police complaint and launch a case at consumer court on TicketGenie, as well as RCB franchisee and IPL
If they cannot deliver tickets why should they take advance amount through credit cards. This is a big scam which needs to be addressed. Right time to boycott IPL or stop TicketGenie from such frauds
For the non delivery of tickets for RCB vs KKR match, i have mailed them many a times as well as attempted to call them, but in vain :(
I am planning to lodge a police complaint and launch a case at consumer court on TicketGenie, as well as RCB franchisee and IPL
If they cannot deliver tickets why should they take advance amount through credit cards. This is a big scam which needs to be addressed. Right time to boycott IPL or stop TicketGenie from such frauds
Same problem here...I have booked my ticket for final before 10 days...Now I doubt that they will send me the tickets...no response from them on mail, no body answers the call...and they have nicely debited the money from my account...
Even I have booked tickets for the final match. I have booked 10 tickets, have the order number and ticket number. But these people don't respond to any email or phone calls. Their phones are always busy.
Not sure if I will get the tickets.
I stay in Mumbai hence cannot even travel to their office. Big scam by IPL. I think they should take care of this.
Not sure if I will get the tickets.
I stay in Mumbai hence cannot even travel to their office. Big scam by IPL. I think they should take care of this.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
77
Pending
0
Resolved
30
Same here. I too did not receive tickets. I dont know whats wrong with these guys.
DLF IPL and Ticketgenie both are included in this scam.
Anyone else facing the same issue ?