Timesdeal — Fraud | |||
sir, i bought a 50 rs code from timesdeal.com for a recharge of rs 100 i have not received as promo code ..balnce was deducted from bank..please help me ... transaction id TD304549 It has been two months no solution made. Further I will contact to Consumer Court Was this information helpful? | |||
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Timesdeal.com customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
I had purchased an offer from timesdeal but while paying it showed transaction failed. however, the money had been deducted from my bank account. later when i called them to get my money back, they simply denied saying that cancellation is not allowed. there is no such information available online. Online transactions are built on trust. If the trust factor is compromised then how can we use this medium of transaction. Please help !!!
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The most pathetic online offer site i have ever come across. People please BEWARE of this site and DO-NOT buy their products.
i want my money back.
plz call me on [protected]
Dear Ashish,
Thank You for writing.
With reference to your query; As discussed we would like to inform you that the e-mail id which you have mentioned at the time of purchase was wrong hence you did not received the coupon, we request you to please enter the valid details going forward to avoid such issues.
However we have provided you a promo code of the same deal amount which you can use in your next purchase with Timesdeal till 30th Sept.'12.
We really apologize for the inconvenience cause to you. We value you as our customer and Your satisfaction is most of important to us.
for any queries please feel free to reach us at [protected]@timesdeal.com or call at[protected]/[protected], 8 am till 8 pm, 7 days a week
Thanks
Customer Support Team
Timesdeal.com
Thank You for writing.
With reference to your query; As discussed we would like to inform you that the e-mail id which you have mentioned at the time of purchase was wrong hence you did not received the coupon, we request you to please enter the valid details going forward to avoid such issues.
However we have provided you a promo code of the same deal amount which you can use in your next purchase with Timesdeal till 30th Sept.'12.
We really apologize for the inconvenience cause to you. We value you as our customer and Your satisfaction is most of important to us.
for any queries please feel free to reach us at [protected]@timesdeal.com or call at[protected]/[protected], 8 am till 8 pm, 7 days a week
Thanks
Customer Support Team
Timesdeal.com
it has been resolved..thank you
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