[Resolved]  Timtara — order no.10275200

Address:

Gurgaon, Haryana

Respected Sir,

My self Ashish Ahuja, and i placed a order on timtara online website on 21 june 2012 ( a samsung Refrigerator worth 16450/ ) my order detail are

timtara - Order #10275200

Your order details are shown below.

Your Order
Order Status: Awaiting Shipment
Order Date:[protected] @ 11:02 AM
Order Recipient: ashish
Order Total: Rs. 16,450 INR

Billing Details
ashish

gurgaon,
india
Shipping Details
ashish ahuja
ashish ahuja s/o munish ahuja HnO-699 sector-40, near shoppimg complex gurgaon. [protected]
gurgaon, HARYANA 122002
India

And till 4 July , 2012 I placed three complained on timtara website for non- delivery .from the 23 june website shows that my order is ready for shipment but on 5th july I got a call from Mr. RAJA from [protected] and he said that we are sorry to serve you that modal which are select by me and he mail me another modal and also give me assurance on mail that another modal is delivered to me till 6th july ,
On 6th july Mr. Raja again assured me to delivered the same on time.
I try more then 50 times to confirm the timing but he didn’t pick phone and also not answer mails.
On 7th I again mail him for confirmation but he didn’t reply me.
According to my experience and information gathered after searching about the company I found that ,this company is a fraud company and want to misuse the customer money ,or cheated the customer
Co. played with the emotion of customer ,and make fool of the customer ,you can check all conversation in trail mail.
Actually I leave out side and I want this refrigerator for my ill father ,daily I gave assurance to father because you know what type of summer in gurgaon .
And I order this after reading the comment which is present on TimTara website that shows customer got there ordered in 3 to 4 days.
Timtara customer care are totally zero, because they don’t want to help the customer ,I think timtara pay for their customer care for making people fool.
Now Please Help me and take a action against timtara.



Ashish Ahuja
[protected]

<[protected]@gmail.com>
Date: Sat, Jul 7, 2012 at 10:05 AM
Subject: final call till 12 :Re: last reminder.... Re: 10275200
To: Raja Singh <[protected]@timtara.com>


Hello mr. Raja
yesterday u said that we will arrange the shipment ,now tell me the
pod no. Or status of my shipment or otherwise suggest me should i
procceed to next step.
Because now i have no time and 1stly i want to move in media or as
well as consumer court . I[censored] dont answer me till 12:00 o clock with
resolution then i can take my further step.

Ashish ahuja


On 7/6/12, Raja Singh <[protected]@timtara.com> wrote:
> Dear Sir,
>
> We will arrange the shipment today,
>
> Regards
> Raja Singh
>
> On Fri, Jul 6, 2012 at 5:08 PM, ashish ahuja
> <[protected]@gmail.com>wrote:
>
>> i never see a company like timtara .....you think your customer is
>> just like cattle or animals and you should not reply to your
>> customer......this is my third mail and i wait 4 my shipment or for
>> your answer , because yesterday u promise to me that my shipment is
>> delivered to me thats why i am waiting 4 my shipment as well as ur
>> reply. And also tried allmost 50times on phone to contact with
>> you...but you are so samart and not picking phone......
>> And if today my consignment is not deliverd to me then i will knock
>> the consumer court early tommorow and also take to you in the front of
>> media........
>> Because now you test my patience.
>>
>>
>>
>> ashish ahuja
>>
>> On 7/6/12, ashish ahuja <[protected]@gmail.com> wrote:
>> > i try many times to talk to you but you are not picking my phone,now
>> > can
>> u
>> > tell me the status of my consignment.i am waiting of your
>> > answer..................
>> >
>> >
>> > Ashish Ahuja
>> >
>> >
>> > On Fri, Jul 6, 2012 at 10:49 AM, ashish ahuja
>> > <[protected]@gmail.com>wrote:
>> >
>> >> Hello Raja,
>> >>
>> >> you promise me that refigrator will be deliverd today, if possible
>> >> then
>> >> tell me the timing when consignment will reach to me ,
>> >>
>> >>
>> >> Regards
>> >> Ashish Ahuja
>> >>
>> >>
>> >> On Thu, Jul 5, 2012 at 6:19 PM, ashish ahuja
>> >> <[protected]@gmail.com>wrote:
>> >>
>> >>> ok
>> >>>
>> >>> i will accept this proposal (
>> >>> Samsung-RT2934SNBRJ-277-Ltr-<
>> http://www.timtara.com/products/Samsung-RT3135TNBBL%7B47%7DTL-Refrigerator.html
>> >
>> >>> )
>> >>> only till 6th july 2012,
>> >>>
>> >>>
>> >>> Ashish Ahuja
>> >>>
>> >>>
>> >>> On Thu, Jul 5, 2012 at 6:16 PM, Raja Singh <[protected]@timtara.com> wrote:
>> >>>
>> >>>> Dear Ashish,
>> >>>>
>> >>>> Greetings from timtara family,
>> >>>>
>> >>>> As per discussed we will dispatch the product on tomorrow,
>> >>>>
>> >>>> Regards
>> >>>> Raja Singh
>> >>>>
>> >>>>
>> >>>> On Thu, Jul 5, 2012 at 5:09 PM, ashish ahuja
>> >>>> <[protected]@gmail.com>wrote:
>> >>>>
>> >>>>> now i am not interested to take any thing from you .now please tell
>> me
>> >>>>> when i received my money back.
>> >>>>>
>> >>>>>
>> >>>>>
>> >>>>>
>> >>>>>
>> >>>>> On Thu, Jul 5, 2012 at 3:40 PM, ashish ahuja
>> >>>>> <[protected]@gmail.com
>> >>>>> > wrote:
>> >>>>>
>> >>>>>> Respected Team,
>> >>>>>>
>> >>>>>> i ordered i samsung ref. on 21 june 2012 with order no. Order
>> >>>>>> #10275200
>> >>>>>> and three complaints for non-deliver ,and today i got mail and
>> >>>>>> phone
>> >>>>>> from Mr. Raja .see the trail mail ,
>> >>>>>> now i understood you are making fool people. i am not interested
>> >>>>>> to
>> >>>>>> take any other option .now return my money with interest otherwise
>> >>>>>> i
>> >>>>>> will
>> >>>>>> knock the door of consumer court.
>> >>>>>>
>> >>>>>>
>> >>>>>> Ashish Ahuja
>> >>>>>> [protected]
>> >>>>>>
>> >>>>>>[protected] Forwarded message[protected]
>> >>>>>> From: ashish ahuja <[protected]@gmail.com>
>> >>>>>> Date: Thu, Jul 5, 2012 at 3:28 PM
>> >>>>>> Subject: Re: 10275200
>> >>>>>> To: Raja Singh <[protected]@timtara.com>
>> >>>>>>
>> >>>>>>
>> >>>>>> i am not interested to take this option or not any , you make
>> people
>> >>>>>> fool.because allmost after 15 days of my order with three
>> >>>>>> complaint
>> >>>>>> you
>> >>>>>> said that you have no refi. with that model now ,return my money
>> with
>> >>>>>> interest with in 24 hrs ,otherwise i will knock the door of
>> >>>>>> consumer
>> >>>>>> court.
>> >>>>>>
>> >>>>>> i never see a company like
>> this......................................
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>> On Thu, Jul 5, 2012 at 3:07 PM, Raja Singh <[protected]@timtara.com>
>> wrote:
>> >>>>>>
>> >>>>>>> Dear Sir,
>> >>>>>>>
>> >>>>>>> Greetings from timtara family,
>> >>>>>>>
>> >>>>>>> Please accept our sincere apologies regarding alternate model.
>> >>>>>>>
>> >>>>>>> Please find the alternate model,
>> >>>>>>>
>> >>>>>>>
>> >>>>>>>
>> http://www.timtara.com/products/Samsung-RT2934SNBRJ-277-Ltr-Refrigerator.html
>> <
>> http://www.timtara.com/products/Samsung-RT3135TNBBL%7B47%7DTL-Refrigerator.html
>> >
>> >>>>>>>
>> >>>>>>> Kindly provide the confirmation for the same,
>> >>>>>>>
>> >>>>>>>
>> >>>>>>> --
>> >>>>>>> Thanks and regards






Ashish Ahuja
[protected]