[Resolved]  Titan — Improper service

Address:Bangalore, Karnataka

The exchange of new watch purchased worth of Rs4200/- is not supported.I had gone to exchange just for the sake that design was not liked by my cousin for whom i purchased. The showroom guys asked me to purchase another watch and he'll provide a 20% discount on it by taking a new watch worth 4200. It is a very poor service and no customer satisfaction .Please others be carefull before buying such costly watches where service provided by the showroom is very poor.
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Aug 13, 2020
Complaint marked as Resolved 
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poor products and services by titan, became sick of being a customer of Titan
Purchased a Titan octane, excperienced very very poor quality of products & services.
get repaired 5 times but still under service, battery became week within 2months.
Became thief instead of selling watches.
Hello there, I purchased a watch from Nashik showroom on 10 may 2014, worth rs 3000, model name 3101SL01 ..I submitted the watch as it was faulty, had moment problem, after 3 months of purchase as i was out of station for 2 months...it showd the problem nxt month, since then I have submitted the watch for tleast 9 to 10 times, even talked to tol free number .booked a complaint, they sent my watch to pune twice .still the problem exist.I want another watch..while receiving at the very moment i check nd gave back nxt minute for repair for atleast 4 times now.still the watch is in nashik showrrom service center ..I want another watch worth the same amount..I had even launched complaint on toll free number ...complaint number 788482..pls help me..
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