Dear Sir/Madem ,
I purchased a Titan Fastrack Watch Model no 1451sm02 from The WORLD OF TITAN East Gandhi maidan Patna-800004 Bihar Ph[protected] on 20/08/08.
I would like to bring to your notice that there is some sort of manufacturing defect with the watch because of which the strap gets separated from the dial on the slightest of jerks .I have got the spring joining the dial to the strap not less than 10 times at WORLD OF TITAN showrooms and TITAN AUTHORIZED SERVICE CENTRES in Patna and Vellore Tamil Nadu but to no effect .I have till now not been able to wear the watch continuously for more than 15 days every time I go to your service centers they change the spring and return the watch assuring me that no such problems will reoccur in the future. But till date no one has given me a permanent solution to this problem . I would like to seek a replacement for the watch or a permanent rectification of the problem. Please get back to me on this as soon as you can.
Thanking You
Kumar Abhishek
Mob:[protected]/[protected] Was this information helpful? | 
Post your Comment