[Resolved]  Titan Edge — Replacement

Address:

Ahmedabad, Gujarat

Dear Sir / Madam

I have purchased 1 wrist watch @7995/- to gift someone from Titan co, dealer named GOLDEN TIME, Nr. Fun Re public,Ramdevnagar,Ahmedabad dated 12/01/2011 & i want to change the dial. I went to the dealar on 14th Jan-11 (Closed) & again went on 15/01/11 i request them to pl. change the watch & give me other dial on same or higher price. But they said it is not possible. I can not understand the policy of a huge company like TITAN.

Further, i would like to inform concern person that the response of the persons at GOLDEN TIME was so rude (they said once u purchase that is all over.) & in a way they talked to me that i feel i made such a big mistake in my life by purchasing TITAN watch who has dealers like GOLDEN TIME.

I would also like to inform u that i use to wear TITAN watch since when i start wearing watch. I have puchase the 1st model of TITAN EDGE in the year 2002. U can also verify thru your records by my name.

I would like to inform you that by this incidance TITAN co. loose atleast 10-15 loyal customers. I have also destroy all TITAN watches in my home.

Hope my massage will help other customers

Thanking you