[Resolved]  Titan Eye+ — Service

Address:

Mumbai City, Maharashtra

Do not visit Kandivali (West) Titan Eye showroom. My wife and mother in law went to showroom for purchasing specs for mother in law. The lady who attended them was unpolished and rude enough to make anyone desrespect. She demanded previous specs but unfortunately my mother in law was not carrying with her. They had to call me and over the phone I just enquired with lady that why previous specs are required. On that she replied have i ever been to eye hospital or eye testing centre and that also on top of her voice. I was quite furious and reached there with previous specs. I asked her is these the manner to talk with customer. On that she got more furious and started saying you do not have right to talk to her over phone. I told her it was basic enquiry which was must. Further she told that she is not ready to do eye testing and will not provide any services. I was quite shocked with her behavior and told her that we are not here for availing charity. She replied that we provide free eye testing. It was unbelievable. On top of that her manager jumped in between the conversation and took her favor without knowing head and tail of situation. Rather then teaching her some manners, he was like completely on her favor. I was too furious to handle this and left from there without any further talks. I was highly upset with the quality of people deployed at Titan Eye store in kandivali (west). Beleive me it was not at all as per titan standards. I will prefer to make police complaint for such non sense people.