[Resolved]  Titan Eye+ — Disgusting Service

Address:

North 24 Parganas, West Bengal

I had ordered a pair of 6 contact lenses. I was assured by the Titan Eye+ store in Mani Square that my lenses would be delivered to me in 10 days. 15 days passed and seeing no contact from their side, I called them up only to find that my lenses had still not come. Its been 20 days now, since I paid an advance of 1000/-. Is this the way a company is supposed to treat consumers. And going by the number of complaints there are against Titan Eye+. The store should actually be shut down. Aside from inflated prices, their service is entirely disgusting. Now they don't even talk properly with me. I just don't want my money back. I want them to be taught a proper lesson. It is just sickening how a company can work like this. If you can't keep promises, don't make them.

Avinandan Kundu.
Sales Order No.: TKMS005632