[Resolved]  Titan Eye — Titan Eye - Poor Service

Address:

Chennai, Tamil Nadu

We had purchased spectacles from titan eye+, kodambakkam branch around April 2011. I was suggested to take Titan Lens. Currently, the coating has peeled off from the glass. When we contacted the shop from where we purchased, they had bluntly replied that they will not be able to do anything. Also replied that this issue is there for titan eye lens and it occurs rarely. Unfortunately I am one of that rare customer. I have been using glasses for long, but have never encountered such an issue. I chose Titan with good expectations on the quality. But disappointed now on quality as well as customer service. I had mailed them asking for a replacement for my lens, but i never even got a reply from them. I always liked titan for their quality with the same trust we chose Titan Eye but its not worth it. The product quality and customer service is very bad. I dont recommend Titan eye for anyone.