Comments
Titan watch belt — Titan
I purchased a Titan watch strap (Belt) from Verma Watch Trading Company near old bus stand Solan. within three weeks the strap got damaged. though the owner of the shop accepted his culpability declined to replace the poor quality strap he gave. He kept assuring come after 4 days, a week later etc. Company of Titans repute must take stern action against such malevolent businessmen48%
Complaints
1965
Pending
0
Resolved
902
+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Titan Fastrack Watch — follow up of old complaint
Resp. Sir/Madam,I complained about my fastrack female watch on this site on 1/9/2011. Then I went to showroom where I purchased and they did not helped. Again I went to the service centre and talked in a harsh & loud tone in presence of two other customers. So the person on duty assured me that he will solve my complaint till evening. He gave my watch back in the evening saying that he replaced the movement from his own stock. At present my watch is working properly. As I complained on this site, today I got phone call from company executive from Titan - Mr. Devang Rami and he asked me if my complaint was solved or not. He assured me that if I would have any problem in the future, he will solve my problem quickly and permanently. I am thankful to him and all the people on this site for attending my complaint.
thanking again
-Sapna Patel
Ahmedabad
Gujarat, India