[Resolved]  Titan Fastrack Watch — No Repair for Fibre Belt

Address:Bangalore, Karnataka

I also bought Fastrack watch 2 years back cost 1500/- Rs. Now its fibre belt is breaking from one side. I visited near by dealer shop. He said this can't be repaired & asked me to go to the same show where i bought. I also dont have bill of purchase. Who keeps bills for so long. He also said that this can't be repair. This has to go to company & company will value your watch. Approx you get 50% of the actual cost. That means for 1500 Rs watch i am going to get only 750 Rs at max. What a ? I bought it with a thought that i dont need any watch for next 4-5 years. Also you get 50% value only if you are buying again Titan watch else throw it in a dustbin.

Titan suck. I learned a big lesson. YOu should not buy expensive watches with indian brand. They are not worth. If you are spending 2K then better spend 1K extra & buy european brand. It is really heart breaking that big Indian company product is still not up to world class quality.

Really i won't buy any titan product & won't recommend either.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Titan Fastrack Watch — follow up of old complaint

Resp. Sir/Madam,
I complained about my fastrack female watch on this site on 1/9/2011. Then I went to showroom where I purchased and they did not helped. Again I went to the service centre and talked in a harsh & loud tone in presence of two other customers. So the person on duty assured me that he will solve my complaint till evening. He gave my watch back in the evening saying that he replaced the movement from his own stock. At present my watch is working properly. As I complained on this site, today I got phone call from company executive from Titan - Mr. Devang Rami and he asked me if my complaint was solved or not. He assured me that if I would have any problem in the future, he will solve my problem quickly and permanently. I am thankful to him and all the people on this site for attending my complaint.
thanking again
-Sapna Patel
Ahmedabad
Gujarat, India

Titan watch belt — Titan

I purchased a Titan watch strap (Belt) from Verma Watch Trading Company near old bus stand Solan. within three weeks the strap got damaged. though the owner of the shop accepted his culpability declined to replace the poor quality strap he gave. He kept assuring come after 4 days, a week later etc. Company of Titans repute must take stern action against such malevolent businessmen

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Titan Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1965
    Pending
    0
    Resolved
    902
    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
    Titan Company Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Titan Company contact information